Krystle Allen
La Vergne,TN
Summary
Accomplished HIM Specialist with a proven track record at Tennessee Oncology, adept in HIPAA compliance and medical records management. Leveraged expertise in documentation management and quality assurance to streamline electronic health record transitions, enhancing patient data accessibility and confidentiality. Skilled in fostering professional relationships and implementing process improvements, demonstrating exceptional organizational skills and attention to detail.
Overview
13
13
years of professional experience
Work History
HIM Specialist
Tennessee Oncology
04.2023 - Current
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
Medical Records Specialist
Emory University Hospital Midtown
04.2019 - 03.2023
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained relationships with medical providers, suppliers, and reporters.
- Reviewed charts and flagged incomplete or inaccurate information.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Conducted regular reviews of department policies and procedures to ensure alignment with industry best practices and regulatory requirements.
Sterile Processing Technician
Wellstar Douglas Hospital
02.2016 - 03.2019
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Verified and maintained proper documents and records for sterilization.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
- Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Wrapped trays, instrument packs, and sets.
Credentialing Specialist
Accushield, LLC
08.2011 - 01.2015
- Conducted primary source verifications such as background checks and board certifications.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Ensured compliance with industry standards by regularly updating policies and procedures related to credentialing.
- Achieved greater accuracy in database management by regularly updating provider records and tracking status changes.
- Negotiated with insurance companies to expedite credentialing approval, enhancing provider network expansion.
- Collaborated with IT department to enhance credentialing software functionalities, improving user experience for staff.
- Assisted in preparing for audits, resulting in successful accreditation and recognition for compliance excellence.
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
Education
Associates - Medical Billing And Coding
Florida Career College - Miami
Miami, FL12.2016
High School Diploma -
Miami Central Senior High School
Miami, FL06.2004
Skills
- Customer Relations
- Management collaboration
- Quality Assessment
- Documentation Management
- Quality Assurance
- Emergency Response
- Technical communication
- Expert Problem Solving
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Self Motivation
- Problem-Solving
- Multitasking
- Organizational Skills
- Multitasking Abilities
- Problem-solving aptitude
- Attention to Detail
- Reliability
- Time management abilities
- Decision-Making
- Active Listening
- Team Collaboration
- Effective Communication
- Written Communication
- Excellent Communication
- Adaptability and Flexibility
- Goal Setting
- Professionalism
- Relationship Building
- Process Improvement
- Continuous Improvement
- Team building
- Interpersonal Skills
- Professional Demeanor
- Improvement plan knowledge
- Patient confidentiality
- HIPAA Compliance
- Office Administration
- Clinical Documentation
- Medical record security
- Medical Terminology
- Document Scanning
- Medical Records Maintenance
- Insurance Verification
- Medical Records Management
- Records Organization
- Medical Transcription
- Medical office administration
- Medical Office Procedures
- Information Verification
- Medical billing and coding
- Health Information Systems
- EMR / EHR
- Telephone Etiquette
- Transcription
- HIPAA expert
- Diagnostic Coding
- Medical Records Indexing
- Medical Records Analysis
- Medical Records Auditing
- Insurance expert
- Medical information release
- Records pulling
- Medical Records Storage
- Medical Records Filing
- Medical Records Conversion
- Medical terminology understanding
- HIPAA Regulations
- Customer Service
- Data Entry
- Scheduling appointments
- File Organization
- Quality Control Checks
- Client Relations
- Records Management
- Written and verbal communication
- Medical Coding
- Supply Ordering
- Paperwork Processing
- Medical Billing
- Insurance Eligibility
Languages
English
Full Professional
Timeline
HIM Specialist
Tennessee Oncology
04.2023 - Current
Medical Records Specialist
Emory University Hospital Midtown
04.2019 - 03.2023
Sterile Processing Technician
Wellstar Douglas Hospital
02.2016 - 03.2019
Credentialing Specialist
Accushield, LLC
08.2011 - 01.2015
Associates - Medical Billing And Coding
Florida Career College - Miami
High School Diploma -
Miami Central Senior High School
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