Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystle Cahoon

Suffolk,VA

Summary

Dynamic Office Manager with proven expertise at Builders Corporation in enhancing operational efficiency and maintaining confidentiality. Skilled in customer relations and account reconciliation, I excel in streamlining processes and fostering positive team environments. Recognized for exceptional organizational skills and a commitment to delivering outstanding service while managing complex office functions.

Overview

14
14
years of professional experience

Work History

Office Manager

Builders Corporation
01.2014 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Performed on jobsites wjen short-handed.

Store Manager

Friendly Check Cashing
03.2011 - 11.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Education

No Degree - Medical Billing And Coding

Bryant & Stratton College
NY
02-2024

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Billing
  • Data entry
  • Customer relations
  • Bookkeeping
  • Account reconciliation
  • Mail handling
  • Inventory control
  • Staff management
  • Employee supervision
  • Staff hiring
  • Conflict management

Timeline

Office Manager

Builders Corporation
01.2014 - Current

Store Manager

Friendly Check Cashing
03.2011 - 11.2013

No Degree - Medical Billing And Coding

Bryant & Stratton College

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