Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

KRYSTLE FRAIME

Oak Forest,IL

Summary

Determined [Management of Business] with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

10
10
years of professional experience

Work History

Manager of Business Development and Sales

MAREBEL MERAVELES BURKE
Chicago, IL
04.2018 - 05.2022
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams
  • Monitored sales team performance, analyzed sales data and reported information to area managers
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations
  • Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service
  • Managed over 25 customer calls per day
  • Increased sales by 12%
  • Fix any issues from customer

Management Assistant

Godrej & Boyce Manufacturing Company
North Chicago, IL
02.2011 - 03.2017
  • Conducted research to assist with routine tasks and special projects.
  • Oversaw training and onboarding process for all newly hired employees.
  • Created and updated records and files to maintain document compliance.
  • Produced letters and memoranda to inform stakeholders of business decisions.
  • Recorded time allocated to projects and updated master tracking documents.
  • Facilitated communication between internal and external project stakeholders to keep all parties well-informed.
  • Prepared and charted data and metrics for detailed status reports.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Identified communication channels to set roadmap to distribute information.
  • Managed over 72 customer calls per day
  • Increased sales by 9%

Education

MBA - Business Management

University of Chicago
Chicago, IL
08.2008

Skills

  • Customer Complaint Resolution
  • Bid Request Management
  • Business Management and Development
  • Profitability Assessments

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Manager of Business Development and Sales

MAREBEL MERAVELES BURKE
04.2018 - 05.2022

Management Assistant

Godrej & Boyce Manufacturing Company
02.2011 - 03.2017

MBA - Business Management

University of Chicago

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KRYSTLE FRAIME