Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystle Gardner

Herriman

Summary

Professional with extensive experience in management of law enforcement records and documentation. Known for strong focus on accuracy, confidentiality, and adherence to legal standards, contributing to efficient operation of police departments. Reliable team collaborator with results-driven mindset, skilled in adapting to dynamic environments and addressing evolving needs.

Overview

13
13
years of professional experience

Work History

Police Records Supervisor

Murray City Police Department
11.2023 - Current
  • Oversaw daily operations of the Police Records Division, maintaining a high level of efficiency and professionalism at all times.
  • Conducted regular audits of records system to identify discrepancies and implement corrective measures.
  • Trained new staff members in proper documentation procedures, ensuring consistent and accurate recordkeeping.
  • Reduced errors in data entry by implementing quality control measures and providing feedback to team members.
  • Implemented new software solutions that streamlined workflows and increased operational efficiency in managing police records.
  • Fostered positive relationships with external agencies such as courts and other law enforcement organizations, facilitating efficient information exchange.
  • Managed the secure destruction of outdated or unnecessary records according to established protocols.
  • Ensured compliance with local, state, and federal regulations.
  • Collaborated with other departments for seamless sharing of vital information, improving interdepartmental communication.
  • Maintained confidentiality of sensitive information, adhering to legal guidelines and department policies.
  • Enhanced record accuracy by implementing efficient filing and cataloging systems.
  • Provided timely responses to public records requests while protecting sensitive information as required by law.
  • Supervised background check processes for potential employees or volunteers, contributing to a safer work environment within the city.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Emergency Communications Officer

Salt Lake Valley Emergency Communication Center
05.2013 - 10.2024
  • Rotated between ambulance, fire and law enforcement dispatch responsibilities of over 400,000 emergency and 1.4 million non-emergency calls a year.
  • Generated pertinent information from caller to determine type of assistance and relaying to the correct department.
  • Operated multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching.
  • Prioritized situations for first responders for potential dangers.
  • Managed NCIC Records (Entries, YQ, YR, Locate, Clear) daily.

Administrative Assistant

Cottage Retreat Spa and Salon
03.2013 - 05.2013
  • Scheduled and confirmed appointments for customer's services and answered questions about available products and services.
  • Supported workflow of daily tasks including office organization, distribution of incoming and outgoing mail and digital correspondence and closing out daily transactions and deposits.

Representative Assistant

SLC Activewear
10.2012 - 02.2013
  • Responded quickly to customer concerns, complaints, and/or requests within target timeframes.
  • Communicated with vendors regarding back-order availability, future inventory, and special orders.
  • Reconciled accounts against statements.
  • Obtained payments from customers with timely invoicing and follow-up on past-due accounts.
  • Prepared daily sales summaries and accounting reports for senior managers.

Education

High School - General -

Copper Hills High school
06.2010

Certification - Emergency Medical Technician - undefined

Canyons Technical Education Center (CTEC), Salt Lake Community College
Sandy, UT
06.2010

Skills

  • Records management
  • Team leadership
  • Versaterm/Spillman/RMS trained
  • Certified in BCI standards
  • Customer Service
  • Meticulous attention to detail
  • Prioritization and scheduling
  • Multitasking and organization
  • Problem Solving
  • Accurate data entry
  • Proficient in NCIC systems

Timeline

Police Records Supervisor

Murray City Police Department
11.2023 - Current

Emergency Communications Officer

Salt Lake Valley Emergency Communication Center
05.2013 - 10.2024

Administrative Assistant

Cottage Retreat Spa and Salon
03.2013 - 05.2013

Representative Assistant

SLC Activewear
10.2012 - 02.2013

Certification - Emergency Medical Technician - undefined

Canyons Technical Education Center (CTEC), Salt Lake Community College

High School - General -

Copper Hills High school

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