Krystle Griffith

I started off by working in the CVS caremark department assisting customers with insurance information, running test claims, doing overrides for rx, and assisting in the best way possible. I then got moved to CVS Extra care where I assisted customers with their coupons and extra bucks. I am currently working for CVS CR as a Lead Customer Service Representative assisting customers with their complaints, praises, products and also making sure they get transfered over to the correct department for further assistance. I also pull the Que everyday and watch the Que to see if anyone is in differnet aux's and let manger know as well as pulling the daily attendance with the Aux's used for the day and email them to my manger, I close out incendents on a daily basis, listen to agents calls as well as grade them, Answer any questions any agents may have in the Team chat to help assist their customers, worked on system issues, and also trained agents in Abay classes.

• Planned and implemented curriculum to teach toddlers social skills while providing diverse basic care needs
• Aintained a secure, organized, and hygienically clean environment for all developmental and fun activities
• Hildren's Learning Adventure at Atascocita
• Aught toddlers through pre-kindergarteners daily age appropriate curriculum designed to promote physical, mental, and social development
• Ommunicated with parents progress as well as concerns relating to their child's learning abilities and behavior

• For toddlers while actively working with other teachers to provide the best quality of education throughout the toddler through pre-kindergartener program
• Orked actively with management to maintain the most up-to-date curriculum and learning environment to ensure students were well prepared for kindergarten

• Utilized effective multi-tasking skills to maintain the front desk of a bustling doctor's office while ensuring patients received exceptional customer service when checking in and out
• Rovided general assistance to the business owner while preforming daily tasks such as preparing and filing patient's charts, counting money and accurately balancing out at closing time, and inventorying and stocking products for sale