Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystle Grissom

Summary

Dynamic and results-driven professional with extensive experience, excelling in tool operation and team leadership. Proven ability to enhance productivity and maintain plant safety while achieving production targets. Skilled in machine setup and issue resolution, consistently delivering high-quality outcomes in fast-paced environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience

Work History

Shot Blast Operator

Ottenweller
08.2025 - Current
  • Grinds and smooths surfaces of metal components and parts.
  • Examines and feels surfaces of workpieces for defects.
  • De-lags parts and polishes ground areas with finer abrasive to produce smooth, unmarred surface.
  • Set up and operate grinding machines by setting controls, placing parts into machine, starting machine, and running parts.
  • Maintain a heathy and safe environment.
  • Do daily preventative maintenance on cranes that i will be operating.
  • Checking the dimensions on the blueprint.
  • Performing other duties and directed from team lead or supervisor.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Material Handler/Warehouse Forklift Operator

Great Dane
07.2023 - 07.2025
  • Transported inventory items to appropriate locations.
  • Received and unpacked shipments and new equipment as directed.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Responsible for receiving, storing, and distributing materials within the manufacturing facility.
  • Operating a forklift and pallet jack.
  • Using RFGen scanning equipment to manage inventory and maintain accurate records.
  • Inspecting product that has come in, checking the quality and quantity.
  • Keeping record of materials kitted in designated areas for production.
  • Maintain a healthy and safe environment for myself and other employees.
  • Packed items into appropriate containers for shipment.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Office Manager/Dispatcher

Keller Logistics DBA Durr's Towing & A-1 Towing
08.2019 - 02.2021
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Monitored front areas so that questions could be promptly addressed.
  • Kept high average of performance evaluations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored vehicle storage and inventory.
  • Take calls from customers.
  • Take call from Emergency Services.
  • Use computer-aided dispatch systems (Tow Book, AAA Roadside.
  • Dispatch tow truck operators.
  • Communicate with the tow truck operators about their assignments assigned to them.
  • Release vehicles that have been towed in private property tows, accidents, and personal tows.
  • Bill insurance agency for their tows that have been completed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Assistant Manager/Customer Service Cashier

Dollar General Store
01.2011 - 04.2013
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Ordering products or merchandise that is needed for the store.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Cashier

500 Express
03.2008 - 06.2010
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.
  • Set up new sales displays each week with fresh merchandise.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Handled cash with high accuracy and took care to check bills for fraud.

Wait Staff Member

Feed & Watering Hole
05.2006 - 10.2008
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Laborer

North American Latex
01.2007 - 02.2008
  • Water testing tubes for customers.
  • Coil pulling.
  • Air testing tubes.
  • Rechecking the tubing for final inspection.
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed safe and efficient use of tools and equipment.
  • Inspected tools and equipment to maintain safety and efficiency.

High Lift Operator

Tyson Foods
06.2005 - 12.2006
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Operated high lift, lowboy, and sitdown fork trucks.
  • Unload inbound tricks and bring the product to the correct isle.
  • Load truck for product to go out.

Wait Staff Member

Apple Barrel Restaurant
01.2000 - 03.2002
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

High School Diploma -

LaSalle-Peru High School
Peru, IL
05-2004

Skills

  • Tool operation
  • Maintenance and repair
  • Plant safety
  • Control system monitoring
  • Machine operation
  • Machine setup
  • Issue resolution
  • Mechanical understanding
  • Loading and unloading
  • Team leadership

Timeline

Shot Blast Operator

Ottenweller
08.2025 - Current

Material Handler/Warehouse Forklift Operator

Great Dane
07.2023 - 07.2025

Office Manager/Dispatcher

Keller Logistics DBA Durr's Towing & A-1 Towing
08.2019 - 02.2021

Assistant Manager/Customer Service Cashier

Dollar General Store
01.2011 - 04.2013

Cashier

500 Express
03.2008 - 06.2010

Laborer

North American Latex
01.2007 - 02.2008

Wait Staff Member

Feed & Watering Hole
05.2006 - 10.2008

High Lift Operator

Tyson Foods
06.2005 - 12.2006

Wait Staff Member

Apple Barrel Restaurant
01.2000 - 03.2002

High School Diploma -

LaSalle-Peru High School

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