Krystle Hardy
Lowgap,NC
Summary
Proven expertise in medical records management and exceptional communication skills highlighted during tenure at Mountain Valley Hospice & Palliative Care. Excelled in ensuring the secure and efficient handling of sensitive patient data, significantly improving healthcare practitioners' access to up-to-date records. Demonstrated proficiency in EMR/EHR systems and a steadfast commitment to patient confidentiality.
Offering strong organizational skills and aptitude for learning new systems quickly in medical environment. Brings ability to handle confidential medical information with precision while adapting to new procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Records Specialist
Mountain Valley Hospice & Palliative Care
06.2022 - Current
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
- Maintained patient records in compliance with security regulations.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Reviewed charts and flagged incomplete or inaccurate information.
Education
No Degree -
Surry Community College
Dobson, NCHigh School Diploma -
Patrick County High School
Stuart, VASkills
- Medical records management
- Medical records filing
- Records request handling
- Medical office procedures
- Records organization
- Medical records auditing
- Patient confidentiality
- EMR / EHR
- Telephone etiquette
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- CPR/AED Certification
Timeline
Medical Records Specialist
Mountain Valley Hospice & Palliative Care
06.2022 - Current
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- CPR/AED Certification
No Degree -
Surry Community College
High School Diploma -
Patrick County High School
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