Coordinates administrative functions including payroll, timekeeping, unit projects, and regulatory compliance
Provides leadership to the Unit Clerk team, effectively communicating and guiding them towards department objectives
Manages payroll, maintains accurate and current files on all staff budgets and position control, performs HR transactions via PeopleSoft
Serves as the lead project manager for all unit-based efforts, reports HRO using analytics, Tableau, Excel, and managed databases including OneDrive, Kronos, PeopleSoft and Redcap.
Program Administrator/Assistant Manager
New York University College of Dentistry
01.2015 - 01.2018
Supervised the daily operations of the dental practice while continuously monitoring the progress toward stated goals and adjusting strategies accordingly based on needs identified
Enhanced program visibility through the development of marketing materials and social media accounts.
Performed faculty and student credentialing, on boarding, medical compliance, and auditing.
Coordinated events with precision, overseeing logistics, registration, catering arrangements, and other critical details to ensure successful outcomes.
Admin Assistant II/Fellowship Coordinator
Mount Sinai School of Medicine
01.2013 - 01.2015
Managed all front-office activities to optimize workflows and patient management and provide comprehensive administrative support to three physicians including appointment management, medical billing, office administration and surgical coordination
Verified insurance, prior authorizations and pre-certifications
Addressed and responded to incoming/outgoing calls and correspondence
Acted as the Neuromuscular Fellowship Coordinator, responsible for coordinating fellowship interviews, providing administrative support, managing academic programming, and scheduling rotations.
Junior Clerk
Albert Einstein College of Medicine
01.2011 - 01.2013
Served as medical clerk for heavy volume (300 patients per day)
Acted as a liaison between patients and substance abuse counsellors
Received and screened a high volume of internal and external communications, including emails and mail.
Completed ad-hoc assignments as requested demonstrating flexibility adaptability within the fast-paced work environment.
Education
Master of Public Services Administration - Health Services Management
Mercy College
Bronx, NY
05.2017
Skills
Project Management
Microsoft Word, Excel
Tableau, PeopleSoft, RedCap
Data Analytics, Quality Assurance
Leadership and Team Management
Regulatory Compliance
Payroll and Budgeting
Event Coordination
Program Development
Process Improvement and Efficiency
Payroll, Kronos, Scheduling
Bilingual (Spanish)
Timeline
Administrative Support Supervisor
NYU Langone Orthopedic Hospital
01.2018 - Current
Program Administrator/Assistant Manager
New York University College of Dentistry
01.2015 - 01.2018
Admin Assistant II/Fellowship Coordinator
Mount Sinai School of Medicine
01.2013 - 01.2015
Junior Clerk
Albert Einstein College of Medicine
01.2011 - 01.2013
Master of Public Services Administration - Health Services Management