Summary
Overview
Work History
Education
Skills
Timeline
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Krystle Medina

Labelle,FL

Summary

It is my objective to secure a store director position by bringing a fresh burst of energy to upper-level store management and continuing to utilize my wealth of in-house experience to increase max sales, productivity, efficiency and profitability.

Overview

17
17
years of professional experience

Work History

Store Merchandising Manager

Winn Dixie Supermarket
01.2014 - Current
  • Oversee all aspects of inventory for all center store departments (Dairy, Frozen Food, General Merchandise, Receiving and Grocery) by monitoring CGO, adjusting inventory and managing out of stock items
  • -Delegate tasks to subordinates as necessary
  • -Hire, mentor, coach and train new hire associates in proper job functions, policy and procedures
  • -Overseeing and assisting in Resets, DCP and Receiving
  • -Executing KPIs to increase sales and profitability
  • -Managing the NPI process and documentation
  • -Overseeing all fresh departments with STP, OSA, cleanliness, policy and procedures

Front End Manager

Winn Dixie Supermarket
01.2013 - 01.2014
  • Oversee all aspects of the front end
  • -scheduling
  • -operate register
  • -cash office
  • -Daily and Weekly paperwork
  • Western union
  • Money Orders
  • Maintained strong customer relations and effective customer service standards
  • Oversaw cashier operations and bookkeeping

Grocery Lead

Winn Dixie Supermarket
01.2013
  • Order new inventory
  • -Receive trucks, break down pallets, stock shelves
  • -Manage store presentation, end caps, ad changes, etc
  • -Backup receiver

Seafood Manager

Winn Dixie Supermarket
01.2012
  • Oversee all aspects of seafood department
  • -Placed orders, filled cases, rotated inventory using FIFO procedures, sanitized equipment and working area while managing STP
  • -Assist customers with seafood orders with both selecting and recommendations for cooking

Customer Service Lead

Winn Dixie Supermarket
01.2011 - 01.2012
  • Open and closing of cash office and procedures
  • -Counting down tills
  • -Daily and Weekly paperwork
  • -Lotto, Western Union, Money Orders, cashing checks, Tobacco
  • -Trained associates in proper job functions, policy and procedures

Customer Service Department

Publix Supermarket
01.2007 - 01.2010
  • Provide exemplary customer service to each and every customer.
  • -Mentor, coach and train new hire associates in proper job functions, policy and procedures.
  • -Competent in all processes and procedures of the Florida Lotto system including sales, paying out, printing, ordering, and close out reports.
  • -Supervise and delegate tasks as needed to cashiers and baggers -Heavy cash handling experience including a cashier drawer, customer service, and store reserves (vault/safe).
  • -Full knowledge and understanding of cash office procedures and paperwork including Brinks, store balancing, manufacturer coupons, reports, etc.
  • -Knowledge of check cashing procedures including payroll, government checks, personal checks and company issued money orders.
  • -Excellent phone etiquette and routing of calls to appropriate department/personnel.

Education

High School Diploma -

Miami Dade College
Miami, FL
05.2007

Skills

  • Merchandising Strategies
  • Leadership
  • Outstanding Communication Skills
  • Store Operations
  • Inventory Control
  • Processes
  • Team Development
  • Inventory Management

Timeline

Store Merchandising Manager

Winn Dixie Supermarket
01.2014 - Current

Front End Manager

Winn Dixie Supermarket
01.2013 - 01.2014

Grocery Lead

Winn Dixie Supermarket
01.2013

Seafood Manager

Winn Dixie Supermarket
01.2012

Customer Service Lead

Winn Dixie Supermarket
01.2011 - 01.2012

Customer Service Department

Publix Supermarket
01.2007 - 01.2010

High School Diploma -

Miami Dade College

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Krystle Medina