Krystle Mendiola
San Antonio,TX
Summary
Property Manager with experience in Stabilized Properties, Lease Up Properties, Acquisitions, and Due Diligence. Offering 9+ years of experience in the business. Expertise in tenant relations, sales, marketing and business transactions.
Overview
13
13
years of professional experience
Work History
Property Manager
Berkshire Residential Investments
08.2022 - Current
- Reveal Skyline - Managed a team of 12 with a total of 500+ units.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Community Manager
Kaplan Multifamily
12.2020 - 04.2022
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Developed, reviewed and submitted property operating and capital budgets.
- Boosted occupancy from 86% to 96% by leveraging market knowledge and successful promotional strategies.
Community Director
B&M Management (Landmark Grandview)
06.2018 - 03.2020
- Managed all aspects of takeover on newly acquired property
- Increased Occupancy from 87% to 94% in 6 Months
- Increased Trend from 80% to 90% in 6 Months
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed and implemented unique and engaging activities for residents.
- Maintained sufficient number of units market-ready at all times.
- Analyzed and evaluated monthly and quarterly financial statements.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Built relationships with residents, families and community.
Property Manager
CAF Management (Overlook At Stone Oak )
11.2017 - 06.2018
- Manage all aspects of community with a total of 360 units.
- Boosted occupancy by leveraging market knowledge and successful promotional strategies.
- Inspect and turn apartments to meet standards.
- Maintain a positive, productive relationship with residents.
- Manage weekly marketing and resident events.
- Collect receivable accounts and handle operating expenses
Manage budget by forecasting requirements and analyzing variances. - Accomplish financial goals and report periodically on financial performance
Property Manager
Embrey Partners (Dwell at Legacy)
06.2015 - 11.2017
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
- Maintained average delinquency of 1% or less at close out.
- Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced and monitored effective lease renewal programs.
- Communicated effectively with owners, residents and on-site associates.
- Evaluated and recommended changes in rental pricing strategies.
- Managed a community of nearly 300 apartment homes.
- Trained and motivated leasing staff during bi-monthly trainings.
Assistant Property Manager
Mission Hills
01.2014 - 01.2015
- Address the concerns of current and prospective residents in a friendly and professional manner.
- Helps set the standard on how Leasing Agents engage prospective and current residents.
- Tours and leases apartments as necessary.
- Helps with training staff as necessary and models effective sales techniques on a daily basis.
- Leads rent collection efforts, specifically with delinquent residents.
- This may involve lease termination and legal action if necessary.
- Assist in managing the propertys budget by making sound fiscal decisions to increase the net operating income of the community.
- Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
- Fill the role of acting Property Manager when the Property Manager is absent.
Leasing Consultant
Mira Loma/Villas at Mira Loma
02.2012 - 01.2014
- Maintains a detailed knowledge of the property, amenities and community.
- Provides a daily inspection of show apartments and model appearance.
- Handles all aspects of leasing apartments, including greeting prospective residents, touring the.
- property, closing the sale, processing applications, typing leases, following up with prospects, obtains signatures for completion of leases/paperwork prior to move-in.
- Maintains an acceptable closing ratio in order to obtain optimum occupancy.
- Collects and secures rental payments.
- Produces reports in a timely, accurate and complete manner, including the monthly survey, locator log and commission sheets.
- Inputs daily traffic information.
- Adheres to company key policy.
- Maintains organized community office files.
- Maintains working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management.
- Handles or assists in the receiving, recording, and preparation and follow up of work orders to facilitate residents' service requests.
Assistant Property Manager
District at Medical Center
01.2015 - 06.2015
- Planned marketing strategies for successful lease up.
- Set up vendor relationship for new business opportunities.
- Market weekly for corporate suites.
- Assist in all aspects of lease up with property manager.
- Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
- Originated and developed creative design concepts for onsite model units.
- Coordinated ongoing technical training and personal development classes for staff members.
Education
General Studies -
San Antonio College
San Antonio, TX2007
Skills
- MRI
- Yardi Voyager
- One Site
- P2P
- CRM
- Yieldstar
- Entrata
Timeline
Property Manager
Berkshire Residential Investments
08.2022 - Current
Community Manager
Kaplan Multifamily
12.2020 - 04.2022
Community Director
B&M Management (Landmark Grandview)
06.2018 - 03.2020
Property Manager
CAF Management (Overlook At Stone Oak )
11.2017 - 06.2018
Property Manager
Embrey Partners (Dwell at Legacy)
06.2015 - 11.2017
Assistant Property Manager
District at Medical Center
01.2015 - 06.2015
Assistant Property Manager
Mission Hills
01.2014 - 01.2015
Leasing Consultant
Mira Loma/Villas at Mira Loma
02.2012 - 01.2014
General Studies -
San Antonio College
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