Krystle Mendiola
San Antonio,TX
Summary
Property Manager with experience in Stabilized Properties, Lease Up Properties, Acquisitions, and Due Diligence. Offering 9+ years of experience in the business. Expertise in tenant relations, sales, marketing and business transactions.
Overview
13
13
years of professional experience
Work History
Property Manager
Berkshire Residential Investments
San Antonio, TX
08.2022 - Current
- Reveal Skyline - Managed a team of 12 with a total of 500+ units.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Community Manager
Kaplan Multifamily
San Antonio, TX
12.2020 - 04.2022
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Developed, reviewed and submitted property operating and capital budgets.
- Boosted occupancy from 86% to 96% by leveraging market knowledge and successful promotional strategies.
Community Director
B&M Management (Landmark Grandview)
San Antonio, TX
06.2018 - 03.2020
- Managed all aspects of takeover on newly acquired property
- Increased Occupancy from 87% to 94% in 6 Months
- Increased Trend from 80% to 90% in 6 Months
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed and implemented unique and engaging activities for residents.
- Maintained sufficient number of units market-ready at all times.
- Analyzed and evaluated monthly and quarterly financial statements.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Built relationships with residents, families and community.
Property Manager
CAF Management (Overlook At Stone Oak )
Frisco, Texas
11.2017 - 06.2018
- Manage all aspects of community with a total of 360 units.
- Boosted occupancy by leveraging market knowledge and successful promotional strategies.
- Inspect and turn apartments to meet standards.
- Maintain a positive, productive relationship with residents.
- Manage weekly marketing and resident events.
- Collect receivable accounts and handle operating expenses
Manage budget by forecasting requirements and analyzing variances. - Accomplish financial goals and report periodically on financial performance
Property Manager
Embrey Partners (Dwell at Legacy)
San Antonio, TX
06.2015 - 11.2017
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
- Maintained average delinquency of 1% or less at close out.
- Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced and monitored effective lease renewal programs.
- Communicated effectively with owners, residents and on-site associates.
- Evaluated and recommended changes in rental pricing strategies.
- Managed a community of nearly 300 apartment homes.
- Trained and motivated leasing staff during bi-monthly trainings.
Assistant Property Manager
Mission Hills
San Antonio, TX
01.2014 - 01.2015
- Address the concerns of current and prospective residents in a friendly and professional manner.
- Helps set the standard on how Leasing Agents engage prospective and current residents.
- Tours and leases apartments as necessary.
- Helps with training staff as necessary and models effective sales techniques on a daily basis.
- Leads rent collection efforts, specifically with delinquent residents.
- This may involve lease termination and legal action if necessary.
- Assist in managing the propertys budget by making sound fiscal decisions to increase the net operating income of the community.
- Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
- Fill the role of acting Property Manager when the Property Manager is absent.
Leasing Consultant
Mira Loma/Villas at Mira Loma
San Antonio, TX
02.2012 - 01.2014
- Maintains a detailed knowledge of the property, amenities and community.
- Provides a daily inspection of show apartments and model appearance.
- Handles all aspects of leasing apartments, including greeting prospective residents, touring the.
- property, closing the sale, processing applications, typing leases, following up with prospects, obtains signatures for completion of leases/paperwork prior to move-in.
- Maintains an acceptable closing ratio in order to obtain optimum occupancy.
- Collects and secures rental payments.
- Produces reports in a timely, accurate and complete manner, including the monthly survey, locator log and commission sheets.
- Inputs daily traffic information.
- Adheres to company key policy.
- Maintains organized community office files.
- Maintains working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management.
- Handles or assists in the receiving, recording, and preparation and follow up of work orders to facilitate residents' service requests.
Assistant Property Manager
District at Medical Center
San Antonio, TX
01.2015 - 06.2015
- Planned marketing strategies for successful lease up.
- Set up vendor relationship for new business opportunities.
- Market weekly for corporate suites.
- Assist in all aspects of lease up with property manager.
- Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
- Originated and developed creative design concepts for onsite model units.
- Coordinated ongoing technical training and personal development classes for staff members.
Education
General Studies -
San Antonio College
San Antonio, TX2007
Skills
- MRI
- Yardi Voyager
- One Site
- P2P
- CRM
- Yieldstar
- Entrata
Timeline
Property Manager
Berkshire Residential Investments
08.2022 - Current
Community Manager
Kaplan Multifamily
12.2020 - 04.2022
Community Director
B&M Management (Landmark Grandview)
06.2018 - 03.2020
Property Manager
CAF Management (Overlook At Stone Oak )
11.2017 - 06.2018
Property Manager
Embrey Partners (Dwell at Legacy)
06.2015 - 11.2017
Assistant Property Manager
District at Medical Center
01.2015 - 06.2015
Assistant Property Manager
Mission Hills
01.2014 - 01.2015
Leasing Consultant
Mira Loma/Villas at Mira Loma
02.2012 - 01.2014
General Studies -
San Antonio College