Open To Work
Krystle Meyer
Metropolis,Illinois
Summary
Experienced Customer Service and Team Leader with strong problem-solving skills. Enhances service quality through effective communication and analysis. Proficient in medical billing and coding with a focus on compliance and patient confidentiality. Dedicated to fostering continuous improvement and teamwork in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Work Student
Western Kentucky Community and Technical College
09.2024 - 05.2025
- Assisted in medical billing and coding processes, maintaining accuracy and compliance.
- Collaborated with healthcare professionals to improve patient information management.
- Engaged in ongoing training on health information systems and regulations.
- Maintained confidentiality of patient records, adhering to HIPAA guidelines.
- Supported administrative tasks in healthcare settings, contributing to smoother operations.
Home Care Provider
06.2022 - 02.2023
- Cared for 96-year-old hospice patient every weekend, providing companionship and support.
- Worked 65-hour shifts from Friday afternoon to Monday morning, ensuring consistent care and attention.
- Prepared nutritious meals and maintained a clean environment to support patient's well-being.
Customer Service Representative
Teletech
Paducah, United States
04.2019 - 11.2019
- Delivered exceptional customer service to resolve inquiries and concerns efficiently.
- Processed customer orders and managed account updates accurately.
- Collaborated with team members to streamline service processes, leading to improved customer satisfaction.
- Trained new hires on customer service protocols, ensuring consistent application of best practices.
- Analyzed customer feedback to identify trends, recommending actionable improvements to enhance service quality.
Education
Associate's degree - Health Information/ Billing and Coding
Western Kentucky Community and Technical College
Paducah, KY12-2026
Associate's Degree - Medical/Clinical Assistant
DAYMAR
Paducah, KY01-2008
Skills
- Health information management
- Medical billing
- Coding compliance
- Data analysis
- Computer literacy
- Problem-solving and adaptability
- Team leadership
- Effective communication
Websites
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteSalary Range
$15/hr - $30/hrTimeline
Work Student
Western Kentucky Community and Technical College
09.2024 - 05.2025
Home Care Provider
06.2022 - 02.2023
Customer Service Representative
Teletech
04.2019 - 11.2019
Associate's degree - Health Information/ Billing and Coding
Western Kentucky Community and Technical College
Associate's Degree - Medical/Clinical Assistant
DAYMAR