Krystle Nix
Resaca,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Admin Support III
Whitfield County DFCS
03.2023 - Current
- Troubleshoot and fix issues with clients cases
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and incoming faxes
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assist in any extra jobs requested of me
- Assist clients on a daily basis to apply for benefits or resolve any issues they are having with their case
Team Associate
Walmart
03.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted clients with any request's that they had
- Assisted other departments as needed with daily work load
- Operated register to process payments and collect cash payment for order totals.
- Created appealing displays for routine arrangements and special promotions.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
Shift Lead
Twin City Fan
09.2011 - 05.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Education
Psychology
Dakota Wesleyan University
Mitchell, SDCriminal Justice
Unitversity of Nevada Las Vegas
Las Vegas, NVHigh School Diploma -
Mitchell High School
Mitchell, SD05.2006
Skills
- Records Preparation
- Customer Service
- Data Entry Documentation
- Status Updates
- Excel Spreadsheets
- Typing Proficiency
- Filing
- Phone Call Answering
Timeline
Admin Support III
Whitfield County DFCS
03.2023 - Current
Team Associate
Walmart
03.2022 - 07.2022
Shift Lead
Twin City Fan
09.2011 - 05.2019
Psychology
Dakota Wesleyan University
Criminal Justice
Unitversity of Nevada Las Vegas
High School Diploma -
Mitchell High School
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