Krystle Ouellette

• Manage executive-level administrative functions, ensuring smooth day-to-day operations and optimal efficiency
• Lead team development initiatives, coordinating training programs and performance improvement strategies
• Oversee scheduling, meetings, and correspondence for senior leadership, optimizing executive time management
• Manage multiple calendars and schedules for business partners (doctors) to ensure seamless coordination and operational efficiency
• Monitor financial performance, ensuring alignment with company goals and budgetary requirements
• Serve as a liaison between executives, team members, and external partners, facilitating seamless communication
• Maintain efficient and accurate meeting minutes, ensuring key decisions and action items are documented and communicated in a timely manner to all stakeholders

• Spearhead administrative functions, managing executive schedules, coordinating office logistics, and maintaining workflow
• Lead hiring, training, and onboarding processes, ensuring seamless integration of new staff into the organization
• Oversee financial tracking, invoice processing, and vendor management to maintain budget adherence
• Implement process improvements to enhance operational efficiency and customer service experience

• Managed and optimized scheduling to maximize office efficiency and meet revenue targets
• Oversee Doctor’s personal and professional calendar, ensuring all appointments, meetings, and events are organized and coordinated for maximum efficiency and effectiveness
• Coordinated comprehensive travel arrangements for a team of 12, including booking flights, securing hotel accommodations, and mapping out detailed itineraries to ensure seamless travel logistics
• Developed marketing initiatives to increase patient retention and engagement
• Processed financial transactions, reconciled accounts, and handled insurance billing with accuracy
• Created comprehensive reporting structures to track performance metrics and operational improvements

• Provided critical support in a fast-paced environment, learning quickly and adapting to a wide range of tasks.
• Assisted the DMD with coordinating and executing procedures, demonstrating strong organizational and multitasking abilities.
• Managed the mold-making process, ensuring attention to detail and accuracy in scheduling and follow-up actions.
• Handled various administrative duties, including patient communication and managing supplies, which developed strong time management and organizational skills.

• Maintained executive calendars and coordinated meetings, ensuring optimal scheduling efficiency
• Built strong relationships with referral offices, implementing creative engagement strategies
• Developed standardized office procedures, creating comprehensive training manuals to streamline operations