Krystle Sherman

Administrative Capabilities

• Plan staff meetings and take minutes; provide follow-up on action items
• Coordinate meals, lodging and transportation for staff conferences
• Manage church events calendar
• Allocate church resources for events and meetings
• Maintain database of members and volunteers
• Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
• Scheduled appointments and handled calenders for senior leadership.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Implemented updated policies and practices for organization and monitored effect.
• Coordinated staff training programs, improving overall efficiency within the company through skill development.
• Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
• Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
• Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
• Enhanced communication between departments through proactive coordination of meetings and events.

Event Management

• Delivered memorable experiences for VIP clients with meticulous attention to detail in planning exclusive receptions or dinners tailored specifically around their preferences.
• Enhanced event attendee satisfaction by implementing innovative event management strategies and techniques.
• Evaluated post-event analytics to identify areas of improvement and implement necessary changes for future success.
• Monitored budgets closely to maximize resources and minimize expenses, delivering high-quality events within financial constraints.
• Designed engaging event experiences by incorporating unique themes, entertainment options, and interactive elements.

Program Management & Coordination

• Built, managed, and upgraded a comprehensive K–6 educational program.
• Prepare, coordinate, and distribute information about the yearly schedule of activities and classes.
• Analyze revenue and program cost data to determine budget priorities and optimize resource allocation.

Curriculum & Instructional Oversight

• Oversaw facilities maintenance efforts, ensuring a clean and safe environment conducive to worship and fellowship activities.
• Sourced, modified, and prepared class curricula and targeted lesson plans based on subject matter requirements.
• Adapted classroom plans to support the needs of children with special learning requirements.
• Arrange necessary training events for volunteers to work with children.
• Implemented training sessions for volunteers, enhancing their skills to better serve the needs of the church community.
• Mentored emerging ministry leaders, providing guidance on spiritual development and pastoral responsibilities.

Household & Schedule Management

• Maintain the entire family's schedule and coordinate events, appointments, and activities.
• Schedule medical, dental, and self-care appointments for all family members.
• Continuously sought opportunities for professional development to enhance skills and knowledge relevant to managing a high-performing household effectively.

Financial Oversight

• Manage financial operations for a household of five, including budgeting, expense tracking, and resource allocation.

Nutrition & Wellness

• Coordinate meals for all family members with a focus on accommodating dietary restrictions and promoting healthy eating habits.

Child Development & Engagement

• Plan youth activities designed to foster intellectual and emotional development in alignment with age-appropriate milestones.
• Supervised children preparing meals and handling chores and provided constructive feedback.

Client Assessment & Support

• Case manager for 32 children.
• Interviewed clients, families, and groups to assess situations, limitations, and needs, implementing services to address identified challenges.
• Helped clients develop coping mechanisms and behavior modification techniques to support long-term well-being.
• Supported clients and families with empathy and compassion during difficult times, ensuring dignity and respect.

Case Management & Documentation

• Maintained regular contact with clients through phone calls and home visits to monitor progress and provide ongoing support.
• Conducted home visits to assess living environments and facilitate access to necessary resources.
• Updated client documentation to ensure accurate, compliant, and current records.

Resource Navigation & Advocacy

• Assisted clients in navigating and accessing social services, including housing, medical care, and community programs.
• Advocated for clients to ensure their rights and wishes were respected in all service interactions.
• Developed and maintained strong relationships with community resources to enable successful referrals.

Crisis Intervention & Legal Coordination

• De-escalated stressful situations through individual and family crisis interventions.
• Coordinated with Judges and State Attorneys to prepare for trial, ensuring client needs and case details were accurately represented.
• Provided recommendations for permanent placement taking into consideration the child’s best interest.

• Prepared patients to meet with physical therapists.
• Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly while demonstrating empathy and understanding.
• Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
• Inventoried supplies and ordered more for office and patient rooms.
• Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
• Courses taken in Medical Terminology and Anatomy & Physiology.
• Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
• Operated ultrasound, E-Stim and laser machines to assist with pain management.