Krystle Skaar
Cortland,IL
Summary
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Hi-Line Utility Supply
01.2016 - 04.2018
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues.
- Coordinated responses and resources to handle special client requests.
- Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
Sales Support Specialist
American Marketing And Publishing
09.2014 - 12.2015
- Assisted outside sales representatives with information about customer accounts
- Prepared portfolios for new and incoming sales representatives
- Ensured smooth sales operations
- Helped outside sales representatives maintain a strong relationship with clients and prospective clients
Customer Experience Manager
Debutantes School of Cosmetology and Nail Technology
06.2013 - 09.2014
- Excel in resolving challenges with solutions that resulted in customer satisfaction
- Handle all aspects of accounts receivable and payment processing
- Operationally manage the day to day relationship between students and clients
- Coordinate and manage marketing materials between school and clients
- Responsible for inventory and sales of retail sector.
Server
Applebee's
12.2008 - 06.2013
- Entered orders and served food to guests
- Developed excellent customer contact, cash handling, and communication skills
- Received 8 service and grooming pins for great service
- Responsible for making sure every guest leaves happy.
Host/Carside ToGo Specialist
Applebee's
01.2004 - 02.2006
- Greeted guests at the door
- Interacted with guests while seating them at a table
- Took orders over the phone
- Prepared ToGo food and brought it out to their car.
Education
Graduated -
DeKalb High School
DeKalb, IL06.2006
Skills
- Self-motivated
- Strong decision maker
- Leadership skills
- Word
- Outlook
- Customer Service
- Problem-solving abilities
- Customer Relations
Timeline
Customer Service Representative
Hi-Line Utility Supply
01.2016 - 04.2018
Sales Support Specialist
American Marketing And Publishing
09.2014 - 12.2015
Customer Experience Manager
Debutantes School of Cosmetology and Nail Technology
06.2013 - 09.2014
Server
Applebee's
12.2008 - 06.2013
Host/Carside ToGo Specialist
Applebee's
01.2004 - 02.2006
Graduated -
DeKalb High School
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