Krystle Walker

• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Mitigated business risks by working closely with staff members and assessing performance.
• Reduced operational risks while organizing data to forecast performance trends.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Interacted well with customers to build connections and nurture relationships.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Reported issues to higher management with great detail.

• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Informed customers of promotions to increase sales productivity and volume.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Contributed to event marketing, sales and brand promotion.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Monitored customers for signs of security concerns and escalated issues to management.

• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Collaborated with internal stakeholders to create timely and accurate purchase orders.
• Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
• Analyzed market and delivery systems to assess present and future materials availability.
• Motivated and mentored merchandise team to achieve high performance and job satisfaction.
• Interacted with customers to obtain feedback and drive satisfaction.
• Developed and implemented successful strategies to increase sales and profits.
• Analyzed inventory data to identify and address stock discrepancies.
• Established re-order points and monitored supplier performance.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Processed damaged goods and completed wasted inventory paperwork.

My healthcare experience spans from approximately 2002-2018. I held many positions and filled numerous roles. Details are listed on my resume if you wish. I departed from the healthcare field due to burnout and exhaustion.