. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Hi, I’m
Krystle Wells
Philadelphia,PA
Summary
Overview
9
years of professional experience
1
Certification
Work History
Sodexo
Supervisor of Factory Operations
06.2023 - Current
Job overview
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Ordered new supplies and food to maintain service levels.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
- Managed catering orders effectively, ensuring timely delivery of large-scale meals without compromising quality or presentation standards.
- Increased repeat business through exceptional customer service and attention to special dietary needs or requests.
- Created an inviting atmosphere by overseeing dining area layout changes or adjustments based on guest feedback or specific event requirements.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
Wells Notary Service LLC
Notary Signing Agent
05.2021 - Current
Job overview
- Utilizes Remote notarization platforms to notarize documents for clients throughout the world online remotely.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Maximized availability for clients by offering flexible scheduling options, including evenings and weekends when needed.
- Maintained a professional image at all times while representing both the Notary Signing Agent role and the company brand during appointments.
- Contributed to the growth and success of the business through consistent delivery of high-quality notary services, resulting in repeat clients and positive word-of-mouth referrals.
- Boosted client retention through exceptional customer service and consistent communication throughout the entire notary process.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Expanded knowledge of industry trends and changes in legislation through regular participation in continuing education courses and networking events.
Sodexo
Salad Chef
08.2015 - 06.2023
Job overview
- Maintained inventory levels through effective ordering practices, minimizing food waste and utilizing seasonal produce.
- Increased speed of service by mastering knife skills for quick yet precise vegetable chopping and slicing.
- Maximized use of available ingredients through thoughtful menu planning, reducing overall food costs while maintaining high-quality offerings.
- Received consistent positive feedback from customers on taste and presentation of salads served.
- Demonstrated creativity with unique salad combinations that catered to diverse palates without compromising quality or presentation standards.
- Supported restaurant operations by cross-training in other stations when necessary, remaining flexible in job duties assigned.
- Established rapport with regular customers who appreciated consistency in both flavor profiles and presentation style of salads served.
- Enhanced the overall dining experience by providing attentive and friendly service to guests.
- Maintained a calm demeanor and professional attitude during high-pressure situations, ensuring smooth service even during peak dining hours.
Education
The Restaurant School At Walnut Hill CollegePhiladelphia, PA
Bachelor of Arts from Culinary Arts
06.2010
University Overview
Skills
- Employee Training
- Health and safety compliance
- Scheduling Coordination
- Production Management
- Technical knowledge
- Policy Development
- Decision-Making
- Computer Skills
- Quality Control
- Performance monitoring
- Problem-Solving
- Staff Supervision
- Customer Service
Affiliations
Affiliations
- National Notary Association
Certification
- CNP - Certified Notary Public
Timeline
Supervisor of Factory Operations
Sodexo
06.2023 - Current
Notary Signing Agent
Wells Notary Service LLC
05.2021 - Current
Salad Chef
Sodexo
08.2015 - 06.2023
The Restaurant School At Walnut Hill College
Bachelor of Arts from Culinary Arts