KRYSTLE ZWICK
North Las Vegas,NV
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Patient-focused CNA/Technician with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, monitoring patients for symptoms and communicating to the correct medical staff. Paying close attention to COWs and CIWA scoring. Demonstrated ability to provide emotional support to patients. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude and drive. Willingness to take on added responsibilities to meet team goals. Passion in Substance Use Disorder.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Lead Clinical Technician/CNA
Gallus Medical Detox Las Vegas
10.2021 - 08.2023
- Worked with physicians and nurses in patience care excellence.
- Monitored patients and maintained detailed records for physician review.
- Performed patient work-ups and assisted in minor office procedures.
- Assisted in implementation of customized care plans, focusing on patient wellness and comfort.
- Collaborated with healthcare providers and administrators in proper testing.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Documented and verified patient information.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Supported patients in 7 bed luxury medical detox facility.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets
Assistant Manager
Las Vegas Auto Paint
03.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
CNA
Spring Valley Hospital
02.2018 - 02.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Nursing Assistant
Elite Endoscopy
Las Vegas, Nevada
03.2016 - 03.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Educated patients and family members on best home care practices for healing and recovery.
- Upheld infection control and prevention policies across different patient-facing areas.
Unit Clerk
Desert Springs Hospital
11.2007 - 04.2011
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Answered multi-line telephone system, provided information and directed calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Unit Clerk
Western Arizona Regional Medical Center
05.2005 - 08.2007
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Answered multi-line telephone system, provided information and directed calls.
- Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
- Charted vital signs and added telemetry strips to charts.
- Performed various administrative tasks by filing, copying and faxing documents.
- Registered and verified patient records before triage with most up-to-date information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Conducted patient intake interviews, recording and documenting relevant information.
- Obtained payments from patients and scanned identification and insurance cards.
Education
CNA - Certified Nursing Assistant
College of Southern Nevada
Las Vegas, NV01.2015
Skills
- First Aid/CPR
- PPE Compliance
- Multitasking Abilities
- Training and Development
- Critical Thinking
- Teamwork and Collaboration
Accomplishments
- Supervised a team of 4 staff members, under my supervisor, as Lead Tech. Acted as liaison between my manager and the team to ensure the staff was completing tasks in a timely, orderly and correct fashion.
- Compiled inventory lists and worked directly with my manager to ensure the clinic was in full functioning condition, with all items of needs stocked or prepared for orders.
Certification
- CNA - Certified Nursing Assistant
- Basic Life Support/CPR Training
Timeline
Lead Clinical Technician/CNA
Gallus Medical Detox Las Vegas
10.2021 - 08.2023
Assistant Manager
Las Vegas Auto Paint
03.2019 - 03.2020
CNA
Spring Valley Hospital
02.2018 - 02.2019
Certified Nursing Assistant
Elite Endoscopy
03.2016 - 03.2018
Unit Clerk
Desert Springs Hospital
11.2007 - 04.2011
Unit Clerk
Western Arizona Regional Medical Center
05.2005 - 08.2007
CNA - Certified Nursing Assistant
College of Southern Nevada
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