Krystle Howard
Assistant Manager
Piedmont,SC
Summary
Accomplished Assistant Manager and Payroll Specialist with a proven track record at DSW-Designer Shoe Warehouse, enhancing customer loyalty and streamlining operations. Expert in QuickBooks and ADP/Kronos, with a keen ability to analyze complex data. Demonstrates exceptional communication skills and a commitment to professional development, significantly improving team performance and operational efficiency.
Overview
17
17
years of professional experience
Work History
Assistant Manager
DSW-Designer Shoe Warehouse
11.2019 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
Bed Bath & Beyond
08.2017 - 10.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Payroll Assistant
Barnes & Noble College
11.2015 - 06.2017
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Determined organizational payroll liabilities to keep employers in compliance with all applicable tax laws and regulations.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Human Resource Supervisor
Babies R Us
01.2011 - 10.2015
- Maintained human resources regulatory compliance with local, state and federal laws.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
Certificate - Human Resources Training
Greenville Technical College
Greenville, SC2025
BBA - Human Resources Management
Kean University
Union, NJ2017
Skills
Microsoft Office Suite
Microsoft Teams/Zoom
QuickBooks
ADP/Kronos
Type 42 WPM
Acute attention to detail
Ability to collect, interpret, and/or analyze complex data and information
Excellent written and oral communication skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time off401k matchPaid sick leaveCompany CultureQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Assistant Manager
DSW-Designer Shoe Warehouse
11.2019 - Current
Assistant Manager
Bed Bath & Beyond
08.2017 - 10.2019
Payroll Assistant
Barnes & Noble College
11.2015 - 06.2017
Human Resource Supervisor
Babies R Us
01.2011 - 10.2015
Certificate - Human Resources Training
Greenville Technical College
BBA - Human Resources Management
Kean University
Similar Profiles
Rachel (Ray) JensenRachel (Ray) Jensen
Associate at DSW Designer Shoe WarehouseAssociate at DSW Designer Shoe Warehouse
Savannah MassieSavannah Massie
Part Time Supervisor at DSW-Designer Shoe WarehousePart Time Supervisor at DSW-Designer Shoe Warehouse
Versie WhiteVersie White
Assistant Store Manager at DSW/ Designer Shoe WarehouseAssistant Store Manager at DSW/ Designer Shoe Warehouse
Achsuthan SelvarajahAchsuthan Selvarajah
Inventory Data Analyst at DSW Designer Shoe WarehouseInventory Data Analyst at DSW Designer Shoe Warehouse
Courtney HuffmanCourtney Huffman
On-Air Radio Personality at HIS RadioOn-Air Radio Personality at HIS Radio