Krystofer Mistler
Honolulu,HI
Overview
10
10
years of professional experience
Work History
Manager of Crew Scheduling Operation (Contract)
Hawaiian / Alaska Airlines
01.2026 - Current
- Oversee staffing challenges involving specialized qualifications, including NAT HLA requirements for FCO and LHR operations, balancing operational constraints and competing priorities to ensure critical flights are crewed.
- Coordinated with Crew Planning, Training, Pilot Training Records, and operational stakeholders to proactively address qualification constraints and maintain staffing for specialized international operations.
- Guide the team in understanding the broader operational picture by encouraging proactive planning, effective communication, and consideration of downstream impacts across the operation.
- Research, investigate, and respond to Crew Clarification Requests (CCRs), performing contractual interpretation, compliance reviews, and operational audits to support equitable and consistent application of policies and collective bargaining agreements.
Crew Scheduling Manager SOC Integration Assignment
Hawaiian Airlines
04.2025 - 12.2025
- Functioned in a project management capacity, focused primarily on Single Operating Certificate (SOC) integration.
- Led the creation of a new Crew Scheduling Procedures Manual (CSPM) that combined Alaska's and Hawaiian's crew scheduling processes as part of the SOC integration.
- Served as a Subject Matter Expert (SME) for crew scheduling processes, collaborating with Hawaiian and Alaska leadership, Tech Pubs, and Oliver Wyman consultants to ensure regulatory accuracy and procedural consistency.
- Designed and implemented a new FAA-mandated recurrent training program from the ground up, including custom computer-based training (CBT) development and supplemental learning tools to improve information retention.
- Developed a system to automate the reconciliation of crew deadhead receipts, replacing a manual process to increase efficiency and reduce errors.
Crew Services Supervisor
Allegiant Air
01.2024 - 04.2025
- Primary point of contact during IROPS, coordinating with Flight Ops, Inflight, and Dispatch to resolve urgent crew issues.
- Partnered with union leaders to address concerns, identify trends, and eliminate repeat violations through proper mitigations (e.g., training/bulletins). This strengthened union relations and eliminated costly grievances.
- Collaborated with Inflight/Flight Ops leaders and unions to align support, approvals, and logistics for flight crew readiness.
- Launched a peer mentorship program to boost confidence and reducing the attrition rate by 20% in Q4 2024.
Crew Scheduling Supervisor
Frontier Airlines
12.2022 - 01.2024
- Served as a key operational partner within the System Operations Center, collaborating closely with SOC Managers to evaluate recovery strategies and support system-wide decision making.
- Assessed the crew impact of aircraft swaps, tail reassignments, schedule changes, and irregular operations scenarios to identify solutions that balanced operational reliability, regulatory compliance, and customer impact.
- Provided recommendations regarding crew connections, recrews, delays, and resource allocation by anticipating downstream operational effects across multiple departments.
- Worked cross-functionally with Dispatch, Maintenance Control, Airport Operations, and SOC leadership to coordinate recovery plans and mitigate disruption during day-of-operations events.
- Led and developed a team of Crew Schedulers through coaching, performance management, attendance oversight, and operational guidance in a fast-paced environment.
Crew Scheduler Cross Utilized Role
Frontier Airlines
07.2022 - 12.2022
- Monitored all crew legalities and made adjustments as necessary.
- Coordinated daily crew assignments in compliance with FARs, collective bargaining agreements, qualifications, and company policies.
- Resolved time-sensitive coverage issues while balancing regulatory compliance and operational reliability.
- Interpreted and communicated contractual and regulatory requirements to flight crews and operational partners.
- Demonstrated proficiency in conveying Collective Bargaining Agreement (CBA) compliance standards and FARs to crew members, fostering an collaborative and informed working environment.
Drone Program Implementation Specialist
Verizon Wireless-Aviation Services Department
12.2020 - 12.2021
- Review departmental policies to ensure they aligned with FARs.
- Established and maintained relationships with vendors and other stakeholders.
- Review and implement procedure for company resource request and deployment.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
Safety Coordinator
United Airlines
06.2019 - 01.2020
- Audited drivers to ensure they are following all safety procedures while on the ramp Responded to all safety incidences to investigate (freeze the scene, collect whiteness statements, and record all evidence).
- Developed Safety Continuous Improvement Plans quarterly.
- Audited facilities to ensure the Silver Safety code is continually met Certify drivers on proper aircraft door procedures.
Zone Control Intern
United Airlines
06.2018 - 06.2019
- Assisted in managing various aspects of flight operations including ensuring the operational stability of day-to-day activities by monitoring aircraft, flight crews, gate explore, and various radio channels.
- Audited quick turns and develop a reporting system to better analyze ground time data.
- Conducted observation of the productivity level of various ramp service employees, customer service agents, as well as contracted vendor employees during quick turn flights to ensure all parties were being as efficient as possible.
- Denver SOC
Hub Dependability Intern
United Airlines
12.2016 - 06.2017
- Supported Denver station dependability initiatives by tracking employee attendance, operational performance metrics, and compliance trends to identify opportunities for improved reliability.
- Analyzed station performance data and developed reporting methods to support leadership decision-making and enhance operational efficiency.
Education
Bachelor of Science - Aerospace Management, Business Management
Metropolitan State University of Denver
Denver, CO06-2026
Skills
- Operational Decision Making
- Creative Problem Solving
- Cross-Functional Collaboration
- Leading Through Influence
- Irregular Operations (IROPs) Management
- Team Leadership & Development
- Crew Scheduling & Resource Management
- FAR Part 117 & 121 Compliance
- Process Improvement & Change Management
Timeline
Manager of Crew Scheduling Operation (Contract)
Hawaiian / Alaska Airlines
01.2026 - Current
Crew Scheduling Manager SOC Integration Assignment
Hawaiian Airlines
04.2025 - 12.2025
Crew Services Supervisor
Allegiant Air
01.2024 - 04.2025
Crew Scheduling Supervisor
Frontier Airlines
12.2022 - 01.2024
Crew Scheduler Cross Utilized Role
Frontier Airlines
07.2022 - 12.2022
Drone Program Implementation Specialist
Verizon Wireless-Aviation Services Department
12.2020 - 12.2021
Safety Coordinator
United Airlines
06.2019 - 01.2020
Zone Control Intern
United Airlines
06.2018 - 06.2019
Hub Dependability Intern
United Airlines
12.2016 - 06.2017
Bachelor of Science - Aerospace Management, Business Management
Metropolitan State University of Denver