Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Kryston Dameron

Rockwall,TX

Summary

Office Admin with 15 plus years of experience. Successfully and accurately managing teams out of state. Efficiency in maintaining healthy client relationships and customer satisfaction. Outgoing and detailed-orientated, proficient at building and maintaining professional relationships. Strong leader and problem-solver dedicated to all aspects of operations.

Overview

9
9
years of professional experience

Work History

Remote Office Manager

All Service Specialists, Inc.
08.2017 - 06.2023
  • Minor marketing to promote business during all seasons.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated several special projects and managed schedules.
  • Controlled finances to lower costs and keep business operating within budget.
  • Reported to owner on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Damage control during in season events managing at minimum 50 calls per event.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Handled most accounts payables and receivables.
  • Made outbound sales calls to current customers as well as new future prospects.

Office Administrator

Reporting USA
12.2016 - 01.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Scheduled teams of 5+ reporters from out of state for successful preparation for upcoming depositions.
  • Managed reporters to ensure daily goals were met.
  • Interviewed potential new team members.
  • Assisted with accounts payables.
  • Reviewed transcriptions for accuracy.
  • Transcribed verbal court proceedings into written documentation.

Office Administrator

Guillory Property Maintenance
05.2014 - 12.2017
  • Scheduled crew to evaluate new projects for future business opportunities.
  • Scheduled weekly mowing routes with 10 + crews.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Reconciled account files and produced monthly reports.
  • Identified and communicated customer needs to superior services.
  • Accounts receivables and payables.
  • Responsible for opening and closing business.
  • Vendor events specialists.

Manager on Duty

Fort Knox Pet Resort
01.2016 - 01.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Scheduling team of 5 +.
  • Handled scheduling for future stays at pet resort.
  • Managed companies facebook account.
  • Medicated animals that were visiting establishment.
  • Trained new employees.
  • Maintained a clean working environment.

Vet Technician Assistant

Montgomery County Animal Shelter
05.2014 - 03.2016
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered owner animal health questions and advised on best care practices.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Followed safety protocols for handling animals.

Education

High School Diploma -

Mansfield Timberview High School
Arlington, TX
05.2006

Skills

  • Invoice Reconciliation
  • Managing Revenue Projections
  • Timelines and Milestones
  • Managing Multiple Tasks
  • Employee Training
  • Productivity Performance
  • Sales and Marketing
  • Overseeing Employees
  • Project Management
  • Social Media Platforms

Accomplishments

Skills

  • Microsoft Word, excel, drop box, scheduling, communication, decision making, time management, conflict resolution, leadership and adaptability. (8 years)
  • Management (10+ years)
  • Key Holder (10+ years)
  • Customer Service (15+ years)
  • Bookkeeping (5 years)
  • Quickbooks (5 years)
  • Office Management (10+ years)



Additional Information


Hobbies

  • Coaching Volleyball
  • Showing my show dogs
  • Volunteering at local shelter

Timeline

Remote Office Manager

All Service Specialists, Inc.
08.2017 - 06.2023

Office Administrator

Reporting USA
12.2016 - 01.2018

Manager on Duty

Fort Knox Pet Resort
01.2016 - 01.2017

Office Administrator

Guillory Property Maintenance
05.2014 - 12.2017

Vet Technician Assistant

Montgomery County Animal Shelter
05.2014 - 03.2016

High School Diploma -

Mansfield Timberview High School

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Kryston Dameron