Summary
Overview
Work History
Education
Skills
Certification
Timeline
Krystyn Young

Krystyn Young

Ocoee,FL

Summary

Dynamic Managing Partner at Longhorn Steakhouse with expertise in financial statement preparation and guest experience management. Successfully implemented process improvements that enhanced customer satisfaction and operational efficiency. Proven track record in talent development and inventory management, fostering a motivated team that consistently delivered exceptional service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Managing Partner

Longhorn Steakhouse
10.2016 - 05.2025
  • Implemented business procedures and process improvements.
  • Analyzed and presented financial standings and cost effectiveness.
  • Managed restaurant scheduling, foodservice and customer service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Oversaw food preparation and monitored safety protocols.
  • Purchased food and cultivated strong vendor relationships.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maximized quality assurance by completing frequent line checks.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

General Manager

Dennys Restaurant
11.2004 - 04.2016
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Orchestrated positive customer experiences by overseeing every area of operations.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Set clear expectations and created positive working environment for employees.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Education

GED -

Caldwell Community College And Technical Institute, Hudson, NC
01-2000

Skills

  • Financial statement preparation
  • Guest experience management
  • Purchasing
  • Culinary preparation
  • Schedule coordination
  • POS system
  • Talent development
  • Culinary management
  • Sanitation standards
  • Budget management
  • Food safety
  • Health code compliance
  • Staff scheduling
  • Labor management
  • Inventory management

Certification

Florida Manager Food Handlers Certificate

Timeline

Managing Partner - Longhorn Steakhouse
10.2016 - 05.2025
General Manager - Dennys Restaurant
11.2004 - 04.2016
Caldwell Community College And Technical Institute - GED,

Similar Profiles

CREATE PROFILE