Krystyna Barrera
Missouri City,TX
Summary
Motivated Service Worker with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Pursues every opportunity to support team members and proactively address any issues. Ready to take on new challenges and help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Bar Manager
Landry's Corporation - Saltgrass Steakhouse
05.2019 - 06.2022
- Closed out cash register and prepared cashier report at close of business and shift change.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services, safety regulations, labor laws and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized quality assurance by completing frequent line checks.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods inventory twice monthly.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Server
Chilis's Bar And Grill
10.2008 - 05.2011
- Served food and beverages promptly in high volume with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Teller Associate
Gerlands
10.2007 - 10.2008
- Processed both cash and card purchases, returns and bill payments.
- Quickly and accurately counted drawers at least twice each shift.
- Trained team members on cash register operation, cash handling, money transfer, and bill pay.
- Led opening and closing procedures and conducted bank drops, cash control and vault monitoring.
- Balanced cash drawer twice daily and used computer records to resolve discrepancies to provide accurate data regarding cash flow.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Courtesy Associate
Walmart
04.2007 - 10.2007
- Increased efficiency and team productivity by promoting operational best practices as first point of contact for all customers.
- Trained new personnel regarding company operations, policies and services.
- Responded proactively and positively to rapid change, working multiple different positions per week.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Load and unload merchandise from trucks to bring into store.
Education
High School Diploma -
Lee High School
Baytown, TX05.2009
Some College (No Degree) - English
Lee College
Baytown, TXSkills
- Staff Scheduling
- Issue Resolution
- Serve Customers
- Cost Estimation
- Social Perceptiveness
- Hospitality and Accommodation
- Team Leadership
- Dining Room Management
- Teamwork and Collaboration
- High-Volume Environments
- Organizational Abilities
- Billing and Payment Processing
Timeline
Bar Manager
Landry's Corporation - Saltgrass Steakhouse
05.2019 - 06.2022
Server
Chilis's Bar And Grill
10.2008 - 05.2011
Teller Associate
Gerlands
10.2007 - 10.2008
Courtesy Associate
Walmart
04.2007 - 10.2007
High School Diploma -
Lee High School
Some College (No Degree) - English
Lee College
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