Overview
Work History
Education
Timeline
Generic

Krystyna Mascott

Red Bank,NJ

Overview

8
8
years of professional experience

Work History

Deli Clerk

Livotis Old World Market
02.2021 - 07.2022
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.

Bakery Counter Staff Member

La Rosa Bakery
04.2018 - 01.2019
  • Enhanced customer satisfaction by providing prompt and courteous service at the bakery counter.
  • Streamlined bakery displays for increased product visibility and sales.
  • Assisted in maintaining a clean and organized workstation, adhering to food safety standards.
  • Collaborated with team members to optimize workflow and increase efficiency.
  • Contributed to inventory management by monitoring stock levels and assisting with ordering supplies.
  • Supported bakery operations through proper handling, storage, and labeling of ingredients and finished products.
  • Prepared custom orders for customers by skillfully decorating cakes and pastries according to their specifications.
  • Increased repeat business by building rapport with customers through friendly interactions and knowledge of products.
  • Participated in staff training sessions to improve product knowledge and enhance customer service skills.
  • Efficiently managed customer inquiries, requests, and complaints to ensure a positive experience for all parties involved.
  • Exceeded daily sales targets through upselling techniques and promotion of seasonal items.
  • Reduced waste by closely monitoring expiration dates of products on display shelves, rotating stock accordingly.
  • Packed and labeled bakery goods for easy identification, ensuring accurate pricing information was displayed.
  • Promoted a welcoming atmosphere by greeting customers upon arrival at the counter, offering assistance when needed.
  • Demonstrated strong attention to detail while assembling custom platters for catering events or special occasions.
  • Balanced cash register at the beginning and end of shifts, ensuring accuracy in transactions throughout the day.
  • Maintained a visually appealing presentation of baked goods on display shelves while adhering to company guidelines.
  • Assisted in the development and implementation of promotional strategies to drive sales during holidays and special events.
  • Maintained safe food handling standards at all times.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
  • Stocked and faced bakery cases with daily offerings.
  • Educated customers about quality of baked goods to inspire continued support of brand and company mission.
  • Discussed cake design options, available flavors and specific event needs.
  • Changed register tapes, replaced employee supplies and washed windows and display cases.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Wrapped, boxed and weighed bakery department products.

School Cafeteria Worker

Maschio's Food Services
12.2014 - 03.2016
  • Improved student nutrition by planning and preparing healthy meal options in the school cafeteria.
  • Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
  • Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
  • Collaborated with school staff and administrators to accommodate special dietary needs of students.
  • Increased efficiency by streamlining meal preparation processes and organizing workstations for optimal productivity.
  • Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
  • Contributed to successful state health inspections by adhering to strict food safety guidelines and regulations.
  • Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
  • Supported school initiatives by participating in events such as nutrition education programs and wellness fairs.
  • Ensured timely meal service by coordinating efforts with fellow cafeteria workers during high-traffic periods.
  • Aided in menu development, incorporating diverse food choices that appealed to various student tastes and preferences.
  • Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
  • Educated students on the importance of balanced diets, promoting healthy eating habits within the school community.
  • Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
  • Organized bulk food storage areas to improve accessibility for faster meal prep times.
  • Participated in ongoing professional development opportunities related to child nutrition trends and best practices.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Prepared ingredients and recipe components ahead of time.
  • Provided exemplary service to students, staff and visitors.
  • Served food according to temperature, safety and presentation guidelines.
  • Received and stored incoming supplies according to procedures.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Tracked meal purchases and accepted payments at cash register.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Greeted customers and provided menus upon arrival to dining room.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored dining room inventory and replenished as necessary.

Education

Master of Science - Genetics

Fairleigh Dickinson University
Florham Park, NJ
01.1997

Bachelor of Science - Toxicoloy

California State University - Long Beach
Long Beach, CA
05.1995

High School Diploma -

West Morris Central High School
Chester, NJ
06.1990

Timeline

Deli Clerk

Livotis Old World Market
02.2021 - 07.2022

Bakery Counter Staff Member

La Rosa Bakery
04.2018 - 01.2019

School Cafeteria Worker

Maschio's Food Services
12.2014 - 03.2016

Master of Science - Genetics

Fairleigh Dickinson University

Bachelor of Science - Toxicoloy

California State University - Long Beach

High School Diploma -

West Morris Central High School

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Krystyna Mascott