Kryztina Spence
Beverly Hills
Summary
I put myself through school by bartending and serving throughout my 8 years of college. In most of those establishments I rose to a higher level such as Team Leader, Coach and Store Trainer, Marketing Team, and Key Bar Manager. I am a dynamic operations leader with a proven track record, excelling in implementing strategies that enhance quality and drive revenue growth. I have strong analytical skills and a positive attitude that fosters team success, while having expertise in performance management and training that ensures high staff productivity. I am committed to achieving quality and perfection. I am efficient, well organized, and able to handle a variety of duties at the same time. I have an upbeat personality that usually carries throughout the workplace, catering to an overall customer experience. I am clean, neat, and love a well organized and clean work station. I am a fast learner and do not mind sharing my knowledge with others. I take pride in my job and try my hardest to be the best at what I do.
Overview
16
16
years of professional experience
2
2
Certification
Work History
Director of Operations
ISimplicity
05.2019 - 02.2025
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Bartender - Seasonal Work
Angler Action Foundation - Tortuga
01.2022 - Current
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Ballot Monitor - Seasonal Work
Citrus County Supervisor of Elections Office
08.2024 - Current
- Monitored government regulations and standards to provide alignment with company policies and procedures.
- Worked closely with fellow staff members in developing and implementing regulations of the Clerk of Court
- Maintained an accurate count of every ballot, maintaining accuracy and integrity of the election
Quality Control Inspector
Self Employed
01.2010 - 01.2021
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Analyzed data and findings to prepare reports detailing information found on site.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Inspected different work areas and locations regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
Education
Bachelor of Science - Graphic Design
Art Institute of Fort Lauderdale
Fort Lauderdale, FL08-2008
Bachelor of Science - Business Management
Penn Foster College
Online07-2008
Associate of Arts - Photography
Art Institute of Fort Lauderdale
Fort Lauderdale, FL08-2003
Skills
- Strong leadership, communication, analytical and problem-solving skills
- Ability to motivate, train and support staff performance monitoring
- Implementing strategies to achieve goals leading teams to success
- Ability to work alone or in a team atmosphere
- Overseeing daily business activities ensuring efficiency
- Positive attitude
- Fast learner that is attentive, accurate and driven
- Knowledge of POS systems and other job related programs
Certification
Food Handler Card & Alcohol Certification
Mixology License
Timeline
Ballot Monitor - Seasonal Work
Citrus County Supervisor of Elections Office
08.2024 - Current
Bartender - Seasonal Work
Angler Action Foundation - Tortuga
01.2022 - Current
Director of Operations
ISimplicity
05.2019 - 02.2025
Quality Control Inspector
Self Employed
01.2010 - 01.2021
Bachelor of Science - Graphic Design
Art Institute of Fort Lauderdale
Bachelor of Science - Business Management
Penn Foster College
Associate of Arts - Photography
Art Institute of Fort Lauderdale
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