Karen Zimmerman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Salon Manager
Supercuts Hair Salons
08.2021 - 08.2023
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Boosted sales of beauty products by creating attractive displays and offering personalized recommendations based on client needs.
- Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
- Developed a strong referral program by encouraging satisfied clients to recommend the salon to their friends and family members.
- Managed financial aspects of the salon, including daily financial reporting, bank deposits and inventory management.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
Salon Stylist
Supercuts Hair Salons
08.2019 - 07.2021
- Enhanced client satisfaction by providing personalized hair consultations and tailored styling recommendations.
- Delivered exceptional customer service, resulting in increased repeat clientele and positive salon reviews.
- Collaborated with team members to promote a supportive and efficient work environment, leading to improved salon performance.
- Maintained up-to-date knowledge of industry trends and techniques, ensuring clients received modern and innovative styling services.
- Developed strong client relationships through effective communication and active listening skills, fostering trust and loyalty.
- Managed appointment scheduling efficiently to maximize stylist productivity while prioritizing client needs.
- Increased referral business by consistently exceeding client expectations through high-quality services and attention to detail.
- Specialized in various hair cutting techniques for both men''s grooming as well as women''s hair design requirements.
- Supported salon marketing efforts by contributing content for social media platforms showcasing before-and-after transformation images.
- Efficiently managed inventory levels of professional styling products required for daily operations while minimizing waste.
- Successfully resolved any client concerns or complaints by addressing their needs in a timely manner and providing appropriate solutions.
Cashier
Walmart
05.2008 - 05.2010
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Administrative Assistant
Texas Department Of Criminal Justice
06.1996 - 03.2005
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
Education
No Degree - Cosmetology
Aveda Institute
Houston, TX06.2017
High School Diploma -
Huntsville High School
Huntsville, TX05.1995
Skills
- Talent Recruitment
- Problem-Solving Skills
- Guest Relations
- Staff Collaboration
- Client Satisfaction
- Commitment to Quality and Service
- Inventory management
- Meetings and Reservations
- Beauty Techniques
- Supply Management
- Cleanliness and Sanitation
- Budget Administration
Certification
- Licensed Cosmetologist
Timeline
Salon Manager
Supercuts Hair Salons
08.2021 - 08.2023
Salon Stylist
Supercuts Hair Salons
08.2019 - 07.2021
Cashier
Walmart
05.2008 - 05.2010
Administrative Assistant
Texas Department Of Criminal Justice
06.1996 - 03.2005
No Degree - Cosmetology
Aveda Institute
High School Diploma -
Huntsville High School
- Licensed Cosmetologist
Similar Profiles
Brenda VizcarraBrenda Vizcarra
Hairstylist Manager at Supercuts Hair SalonsHairstylist Manager at Supercuts Hair Salons
Victoria ParkerVictoria Parker
Hairstylist at Supercuts Hair SalonsHairstylist at Supercuts Hair Salons
Janet RiveraJanet Rivera
Beautician at Supercuts Hair SalonsBeautician at Supercuts Hair Salons