K.S. WASHINGTON, PMP, PSM

• Collaborate with key stakeholders to align technology and cybersecurity strategies with business objectives.
• Oversee data governance, SAP integration, and enterprise data management projects with a focus on cloud security.
• Act as a liaison between business units and IT to deliver secure technical solutions.

• Delivered system and cloud migration projects for FIS Global enterprise systems.
• Partnered with multi-departmental leaders and vendors to prioritize and manage security risks.
• Enhanced project delivery processes to meet data compliance and cybersecurity standards.
• Planned, designed, and scheduled phases for large projects.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

• Managed projects for Microsoft’s Mission Critical Support practice.
• Improved compliance through the development of dashboards to track KPIs and cybersecurity metrics.
• Streamlined security processes, reducing risks in project delivery timelines.
• Enhanced stakeholder satisfaction through effective communication and timely delivery of projects.
• Developed and executed project plans for successful program implementation, resulting in increased productivity.

• Led digital transformation and data migration projects incorporating AWS and GCP security solutions.
• Developed Quality Management Plans to meet security and quality standards.
• Successfully integrated secure payment solutions for Fintech and Banking clients, increasing transactions while adhering to strict data privacy and security standards.
• Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.

• Managed audit and cybersecurity compliance for Microsoft's licensing and server infrastructure for banking client.
• Coordinated end-user communications and ensured timely resolution for IT risks.

• Directed cloud-based CRM engagements with a focus on data migration and transformation governance in addition to cybersecurity compliance.
• Mitigated risks through vendor management and secure project planning.

• Managed and supervised administrative and daily program operations, complying with Delta Airlines and Travelport 's Disaster Recovery, data governance, data centers, security and infrastructure migrations policies and regulations.
• Established strong relationships with Delta Airline stakeholders, ensuring support for program initiatives.
• Utilized the Travelport End to End Delivery Model, focusing on cost savings and quality of user experience for project intake, changes and upgrades for Delta’s Flight operations and Reservation Systems.

Reduced time to delivery by 33%.

Reduced the onboarding time of airline resources by approx. 20%.

• Managed AT&T software delivery projects within an Oracle environment, including API development and cloud base solutions.
• Managed financial reporting and budget responsibilities for critical IT initiatives.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Identified plans and resources required to meet project goals and objectives.

• Supported strategic business initiatives using a consultative approach, providing expertise on a variety of data governance related subjects including, but not limited to, Data Quality Management, Cyber Security, Business Intelligence, Analytics and Master Data Management.
• Created statements of work, supported contract negotiations, and performed pre-sale reviews for Digital Marketing campaigns.
• Managed complex CRM, data warehousing, SaaS, and cloud-based (Azure, AWS, & GCP) solution engagements for multiple Fortune 500 companies.
• Managed change requests, project scope and client expectations.
• Participated in the development of new PMO processes and procedural improvements for the organization.
• Created professional service metrics for the VP of Professional Services.