Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cathryn Sapp

St. Augustine

Summary

Strategic and solutions-focused HR professional with progressive experience in public administration and employee relations. Adept at navigating complex labor issues, facilitating conflict resolution, and advising leadership on policy and compliance. Proficient in internal systems including NEOGOV, EFinance, WorkForce Dimensions, WATS, PRIDE, and Agenda Manager. Strong technical skills in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Publisher).

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Manager, Public Works

St. Johns County
01.2024 - Current
  • Oversaw HR functions across Traffic, Engineering, Fleet, Solid Waste, and Road & Bridge divisions.
  • Conducted operational reviews to improve efficiency and service delivery.
  • Developed career progression frameworks for field and equipment roles.

Human Resources Generalist

St. Johns County
01.2020 - 01.2023
  • Served as HR liaison to county departments, resolving employee concerns and supporting labor relations.
  • Participated in collective bargaining and ensured policy compliance.
  • Coordinated employee training programs and managed public records requests.
  • Prepared responses to unemployment claims.

Assistant to the County Administrator

St. Johns County
01.2016 - 01.2020
  • Managed daily operations and supervised administrative staff.
  • Prepared agendas for Board of County Commissioners and oversaw budget and purchasing.
  • Balanced complex scheduling demands and priorities.

Economic Development Specialist

St. Johns County
01.2015 - 01.2016
  • Supported Director of Economic Development with administrative and financial tasks.
  • Researched demographic data for RFPs and updated web content.
  • Managed monthly Industrial Development Authority agendas and minutes.

Administrative Coordinator, County Commission Office

St. Johns County
01.2013 - 01.2015
  • Provided direct support to elected officials.
  • Managed travel, correspondence, calendars, and citizen inquiries.
  • Coordinated 20+ appointed boards and committees.

Office Manager II, Health & Human Services

St. Johns County
01.2008 - 01.2013
  • Processed payroll and managed employee relations, FMLA, and workers’ comp.
  • Led onboarding and compliance documentation.
  • Maintained personnel files and served as Civil Rights compliance contact.
  • Contributed to strategic planning and departmental restructuring.

Education

Bachelor of Public Administration - Public Adminsitration

Flagler College
St. Augustine, FL
01-2007

Skills

  • Analytical thinking
  • Documentation and reporting
  • Issue resolution
  • Process improvement
  • Human resources management
  • Coaching and mentoring
  • Performance evaluations
  • Strategic initiatives
  • Teamwork and collaboration
  • Performance improvement
  • Staff training/development

Certification

  • Senior Professional in Human Resources (SPHR) – HRCI, 2022
  • Florida Certified Labor Relations Professional – FPELRA, 2021
  • Certified Human Resources Generalist – University of Central Florida, 2020

Timeline

Business Manager, Public Works

St. Johns County
01.2024 - Current

Human Resources Generalist

St. Johns County
01.2020 - 01.2023

Assistant to the County Administrator

St. Johns County
01.2016 - 01.2020

Economic Development Specialist

St. Johns County
01.2015 - 01.2016

Administrative Coordinator, County Commission Office

St. Johns County
01.2013 - 01.2015

Office Manager II, Health & Human Services

St. Johns County
01.2008 - 01.2013

Bachelor of Public Administration - Public Adminsitration

Flagler College

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