Kemy Clermont
Summary
Devoted professional who can proactively and quickly identify best course of action for given scenarios. Confident in handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
12
12
years of professional experience
Work History
Community Liaison Worker Lvl II
New York City Health And Hospitals
11.2019 - Current
- Coordinated with local government to provide resources to clients.
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provides social services for clients, including assistance with public benefits enrollment, applications, and referrals to employment, housing, food, clothing, case management and educational programs.
- Schedules and conducts social and medical assessments with all newly admitted clients to assess and address any gaps in social services needed; conduct yearly assessments with all clients.
- Assists with internal referrals to medical, mental health, social and legal services.
- Conducts community outreach to potential partnership organizations for client referrals.
Care Manager
Village Care
01.2018 - 11.2019
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Led and provided guidance to the Assistant Care Manager and Community Liaison workers to ensure quality, time, resources and documentation goals are met.
- Participated in and presented cases at the interdisciplinary care team meetings to discuss changes in health status and /or level of care and coordinated interventions determined appropriate by the team.
- Ensured effective and ongoing on the job training of staff members.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Evaluated clients progress and adjusted service plans to address areas of concern.
Assistant Care Manager
Village Care
11.2015 - 12.2017
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assessed clients and developed plans to meet needs.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Maintained ongoing contact with patients by home visits, telephone contact and letters to monitor services and case status.
- Coordinated ongoing navigation and logistical support for appointment and arrangement of transportation.
- Accompanied clients to primary care appointments and to other health care, social service meetings and court hearings, as warranted, educating and coaching patients toward self-management.
Healthcare Representative
Chamberlin Edmonds & Associates
08.2012 - 12.2014
- Obtained patient information to properly record and document demographics and medical histories.
- Maintained knowledge of community services and resources available to patients (Medicaid, Charity Care, SSI Health Exchange/MarketPlace programs, State and Federal disability programs) and completed appropriate paperwork/forms applications based upon medical definition of disability as it related to body systems, functions of daily living, and information contained in medical records.
- Led multidisciplinary, continuous quality improvement program to improve patient outcomes.
- Communicated regularly with patients about billing issues, appointments and procedures.
Education
Bachelor of Arts - Criminal Justice
Kean University
Union, NJSkills
- Client Databases
- Preventive Maintenance
- Community Service Programs
- Health Plan Development
- Community Networking
- Basic Diagnostic Procedures
- Compliance with Regulatory Guidelines
- Complex Problem-Solving
- Confidential Records Management
- Case Conferences
- Project Management
- Fluent in Creole French
Languages
Creole
Native or Bilingual
Timeline
Community Liaison Worker Lvl II
New York City Health And Hospitals
11.2019 - Current
Care Manager
Village Care
01.2018 - 11.2019
Assistant Care Manager
Village Care
11.2015 - 12.2017
Healthcare Representative
Chamberlin Edmonds & Associates
08.2012 - 12.2014
Bachelor of Arts - Criminal Justice
Kean University
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