Social Media Manager
The Business Academy
11.2022 - 08.2023
Hi, I’m
KRISTIN A SCHMAELING
Social Media Manager & Content Creator
PINELLAS PARK,FLORIDA
Summary
Creative Social Media Manager with proven record of success in building brand awareness, increasing followers and influencing through cohesive digital strategy.
Work History
The Business Academy Clearwater, Florida
Social Media Manager
11.2022 - 08.2023
Job overview
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
Spinecare Management OrganizationHauppauge, NY
Scheduling Coordinator
08.2020 - 11.2022
Job overview
- Schedule and confirm patient appointments for diagnostic, surgical and consultation services.
- Assist staff with clerical duties, including sorting mail, faxes, scanning in documents.
- Document messages left by callers and deliver vital information to pain management employees
- Conduct patient intake interviews to collect medical information and insurance details.
Northwell HealthBay Shore, NY
Practice Office Associate
09.2019 - 04.2020
Job overview
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy
- Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters
- Achieved results in ambiguous environment with high level of accuracy and attention to detail
BCBG MaxAzria- Lord & TaylorBayshore, NY
Brand Ambassador/ Key Holder
01.2018 - 05.2019
Job overview
- Promoted company image positively, delivered superior customer service experience
- Collected customer data to build relationships for future client development opportunities
- Assisted Manager with scheduling and Associate recruitment
- Set-up / closed out cash registers at beginning and end of business day
Polo Ralph Lauren - Tanger OutletDeer Park, NY
Brand Ambassador/Sales Associate
03.2016 - 11.2017
Job overview
- Frequently stepped in to cover staffing gaps during seasonal and high volume shifts
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
SUNY College At Old WestburyOld Westbury, NY
Bachelor of Arts from Media and Communications
2018
Suffolk County Community CollegeBrentwood, NY
Associate of Arts from Media and Communications
2016
Skills
- Microsoft (Word, Excel, PowerPoint, Outlook)
- Social Media Networking (Twitter, Facebook, Instagram, Snapchat, LinkedIn, Tiktok, YouTube, Wordpress)
- Adobe (Creative Cloud, Premiere, Audition)
- Digital Photography
- News Writing
- Video Production
Internship
Old Westbury Web Radio (OWWR) 1/2018-3/2018
Broadcast News Intern
- Researched/wrote/read news scripts during on-air broadcasts
- Recorded and edited promotional advertisements
***Nominated for 2 Media Arts Communications Awards (MAC)
Timeline
Scheduling Coordinator
Spinecare Management Organization
08.2020 - 11.2022
Practice Office Associate
Northwell Health
09.2019 - 04.2020
Brand Ambassador/ Key Holder
BCBG MaxAzria- Lord & Taylor
01.2018 - 05.2019
Brand Ambassador/Sales Associate
Polo Ralph Lauren - Tanger Outlet
03.2016 - 11.2017
SUNY College At Old Westbury
Bachelor of Arts from Media and Communications
Suffolk County Community College
Associate of Arts from Media and Communications
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