Kseniia Kapinus
Everett,WA
Summary
Motivated and detail-oriented Sales and Social Media Specialist currently pursuing a degree in Clinical Psychology at Cherkasy National University. Skilled in customer engagement, content creation, and social media management. Seeking to leverage my sales experience and people skills as a Retail Sales Consultant at AT&T.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales and Social Media Specialist
ConexBoard
Remote
01.2023 - 08.2023
- Developed and implemented content strategies across multiple platforms including blogs and Facebook, increasing user engagement.
- Produced video tutorials and instructional content for customers, enhancing user experience and product understanding.
- Managed customer communications through calls and email campaigns, improving customer satisfaction and retention rates.
- Utilized Google Spreadsheets and CRM tools to track sales data and customer interactions, facilitating efficient reporting and analytics.
Education
Bachelor of Arts - Clinical Psychology
Cherkasy National University By B. Khmelnytsky
UkraineSkills
- Customer service
- Communication
- Sales experience
- Product knowledge
- Problem solving
- Social media
- Analytical skills
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Certification
- AP® Psychology - The University of British Columbia
- Theory and Practice of Gestalt Therapy - Institute of Gestalt Therapy and Arts
Timeline
Sales and Social Media Specialist
ConexBoard
01.2023 - 08.2023
Bachelor of Arts - Clinical Psychology
Cherkasy National University By B. Khmelnytsky
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