KSENIYA NESTEROVA

Leadership and Strategy :

• Provided visionary leadership, setting clear objectives and ensuring alignment with studio goals.
• Implemented a strategic QA framework, resulting in a 20% improvement in alignment and efficiency within the department.

Process Optimization:

• Evaluated and evolved existing QA processes, implementing new methodologies.
• Improved efficiency, effectiveness, and adaptability in QA practices, resulting in streamlined processes and improved productivity by 15%

Team Management :

• Provided leadership, mentoring, and management to the Development QA team.
• Fostered a collaborative and empowering team environment, improving morale, innovation, and team performance by 40%

Collaboration and Communication :

• Acted as the primary liaison between the QA department and cross-functional teams, ensuring clear communication.
• Facilitated timely resolution of quality issues through clear and effective team communication, improving overall project efficiency by 25%

Quality Assurance Oversight:

• Directed test plan creation, execution, defect tracking, and reporting to maintain quality standards.
• Ensured the highest quality standards were consistently maintained throughout the development cycle, resulting in the delivery of high-quality products and reducing the number of P0 bugs to zero.

Continuous Improvement and Reporting:

• Implemented continuous improvement initiatives resulting in measurable improvements in QA processes and team performance, fostering a culture of innovation and excellence.
• Provided comprehensive reporting on QA activities and key metrics to studio leadership, enabling data-driven decision-making and process improvements.

Leadership and Strategy:

• Exhibited visionary leadership within the QA department by establishing clear objectives and aligning them with the company goals.
• Created and executed a robust strategic QA framework that harmonizes with the development lifecycle, fostering ongoing enhancement and optimizing efficiency.

Quality Assurance Management:

• Provided direct supervision over all quality assurance processes, including the development and execution of test plans, rigorous defect tracking, and thorough reporting.
• Maintained uncompromising standards of quality throughout the entire game development lifecycle.

Process Optimization:

• Assessed and refined current QA processes and protocols.
• Developed and deploy innovative methodologies to amplify efficiency, efficacy, and flexibility in QA operations.

Team Leadership:

• Assumed full responsibility for guiding, mentoring, and overseeing a compact team of Development QA personnel.
• Cultivated a collaborative and supportive team culture aimed at nurturing both personal and professional growth, igniting innovation, and perpetuating ongoing learning

Reporting and Analysis:

• Delivered thorough and insightful reports on QA activities, progress, and key metrics to studio leadership.
• Employed advanced data analysis techniques to drive strategic decision-making and facilitate process enhancements.

• I joined the company at an early stage and was the 6th employee
• Over 3 years, I built a QA team of 6 on-site QA Engineers and a team of 15 off-shore QA Engineers
• The product expanded from one product in one state to 6 different products, supporting 19 states and 4 different insurance policies
• I automated the generation of P0 regression test cases for new states using Google Spreadsheets and open-source languages. This reduced time, sped up the QA process, improved readiness for manual verification, and accelerated the automation process
• During that period, I significantly impacted product quality, actively supporting company growth through consistently maintaining high-level and stable product quality.