Kshera Sagar Parasar Mudunuri
McKinney,TX
Summary
25 + years of experience in in IT Infrastructure Management industry in the areas of Windows, Active Directory, Exchange Server / O365 / Messaging Operations, Project Operations, Service Delivery, Client Relationship Management, IT Security while ensuring delivery of projects within the time and cost parameters. Well versed with effective utilization of ITIL best practices for IT operations.
Migration professional with solid track record in delivering tailored migration solutions and ensuring compliance with regulatory standards. Proven ability to collaborate with diverse teams and adapt to evolving requirements to achieve outstanding results. Known for strong problem-solving skills and effective communication, ensuring smooth client experiences.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Sr. Migration Consultant
Thermofisher Scientific
05.2021 - Current
- Managing SMEs and Team for all Exchange/O365 Tenant-to-Tenant migration activities.
- Managing SME's in designing and integrating systems and processes related to mergers, acquisitions, and divestitures, as well as migrate O365 Tenant-to-Tenant migrations.
- Communicate how customers' needs can be met through specific Active Directory and Exchange/Office 365 solutions.
- Conduct assessments on existing Active Directory and Exchange 20xx environments, identifying areas that are non-compliant with Microsoft's recommended best practices.
- T2T Project Call has been initiation and explain about the scope of the project
- T2T Respective GA Admin and Necessary permissions has been granted.
- Exported Current configuration with all the details (Mailboxes, Shared Mailboxes, Distribution Lists, Cloud Group and Mailbox GUID's and X500 Address, Shared mailbox permissions)
- Organizational relation have been configured both source and target tenants.
- The migration security group has been configured at the Source tenant and Migration application and Migration Endpoint has been configured on the Target tenant.
- Invitation request have been sent from Target tenant and Accepted in Source tenant.
- Pilot batch1, batch2, batch3 completed with successful migration to Target tenant.
- Production Migration batches completed successfully to Target tenant.
- Tenant to tenant mailbox migration activities have been completed for ~ 2000 colleagues.
- Adapt the architecture to take advantage of cost savings through architecture and billing changes.
- Follow necessary Change Management processes and procedures.
- Enterprise Identity and Information Assurance
- Troubleshoot and address common directory-related issues.
- Project Achievements from May-2021 to till today [Most Prestigious Health Client, Thermo Fisher Scientific Projects]
- T2T O365 Migration projects completed for below M & A's.
- CRG-PPD Migration Tasks
- The Binding Site
- Marmorex
- MaxAnalytical
- Mesa-Biotech
- Implemented PowerShell automation for repetitive tasks, resulting in improved efficiency.
- Received compliments from my supervisor for my work.
- Overcome for the client by meeting deadlines and milestone dates.
- Saved time for the client by working after hours to complete tasks.
- Provided excellent customer service throughout the project duration.
- Overcame stressful deadlines by working after hours.
- Successfully adjusted to difficult times in the project while collaborating with the project team.
Active Directory Analyst
Anthem INC.
03.2020 - 04.2021
- Designing and Architecting of the global backup and recovery of Active Directory Communicate with internal clients, vendor partners, and stakeholders.
- Collaborate with Internal Infrastructure Teams to resolve escalated support issues.
- Attending and leads discussions in business and technical information technology solution implementations, upgrades, enhancement, and conversions. Recommends solutions as appropriate.
- Preparing and updating the documentation for the Standard operating procedures [SOPS]
- Collaborating Team and assists with the coordination/management of vendors who are contracted for services relating to the computing infrastructure.
- Problem solving leadership is based on experience with technology.
- Administering and Support of a distributed MS Windows-based network
- Implementing the Strong 'principal of least privilege' understanding and ability to leverage technology to achieve such principle.
- Installing the role and Configuring the Distributed File System
- Installing and configuring the client specific cost applications like Sage fixed assets, Provisor, Cactus FTP, WiredContact
- Implementing the operational success managing Microsoft Active Directory services including outstanding uptime and throughput.
- Partnering with other Infrastructure Team Members to learn, develop and enhance the skills needed to support software-based Infrastructure.
- Supporting the after-hours on-call support rotation and implement solutions, patching and deployment activities after hours as needed.
- Creating the ITSM Change tickets for the AD Infrastructure servers for patching and all other maintenance activities.
- Leveraging the Client specific toolset to perform day to day operations.
Active Directory Analyst
Most Prestigious Financial Client, Plano / Lewisville, TX
03.2019 - 02.2020
- Collaborate with Internal Infrastructure Teams to resolve escalated support issues.
- Attending and leads discussions in business and technical information technology solution implementations, upgrades, enhancement, and conversions. Recommends solutions as appropriate.
- Preparing and updating the documentation for the Standard operating procedures [SOPS]
- Collaborating Team and assists with the coordination/management of vendors who are contracted for services relating to the computing infrastructure at Most Prestigious Financial Client
- Problem solving leadership based on experience with the technology.
- Administering and Support of a distributed MS Windows-based network
- Implementing the Strong 'principal of least privilege' understanding and ability to leverage technology to achieve such principal.
- Implementing the operational success managing Microsoft Active Directory services including outstanding uptime and throughput.
- Partnering with other Infrastructure Team Members to learn, develop and enhance the skills needed to support software-based Infrastructure.
- Supporting the after-hours on-call support rotation and implement solutions, patching and deployment activities after hours as needed.
- High level VMware using ESXi 5.5 and 6.5.
- Operations engineer with ESX/Hyper V virtualization experience.
- Managing the Client specific toolset for monitoring the queue for the Paymentech Merchant Servers and Services
- Creating the ITSM Change tickets for the AD Infrastructure servers for patching and all other maintenance activities.
- Managing the Verum application for the AD Infrastructure servers for assets management tasks
- Fixing the Issues every Monday on Client specific toolset to Report and Uploading to the Repository Database
- Implementing the Splunk for managing the logs and storing in Centralized location for the trend analysis and reporting
- Levaring the Most Prestigious Financial Client specific toolset to perform day to day operations.
- Project Achievements from Mar-2019 to till today [Most Prestigious Financial Client, Plano / Lewisville, TX]
- Migrated All Paymentech DC Servers from WIN2K8 and WIN2K12 to WIN2K16 version
- Raised the functionality level from Windows 2008 to Windows 2016 Forest and Domain levels
- Decommissioned WIN2K8 Servers [ LAB / UAT /DEV / Production Environment]
- Decommissioned WIN2K12 Servers [ LAB / UAT /DEV / Production Environment]
- Migrated the Symantec Endpoint Protection [SEP] Management point from Paymentech to GTI Side
- Migrated the SPLUNK Management point from Paymentech to GTI Side
- Decommissioned 3 - 2012 CA Servers [PKI]
- Creating, Updating modifying the change requests for total project assets based on the ITIL Framework [ ITSM]
Senior Systems Analyst
State Government of Arkansas (OCSE) Little Rock, AR
05.2012 - 03.2019
- Migrated All county File Print Servers from WIN2K8R2 to WIN2K19 and few Servers with Storage Migration
- 1500 workstations updated from windows 10 [15063,16299] to windows 10 [1803] through SCCM Task sequence
- 1500 workstations migrated from windows 7 to windows 10 through SCCM Task sequence
- Installed and Configured the Active Directory Federation Services and Multi Factor Authentication Services
- Migrated the Active Directory Certificate Services from Win2K8R2 to Win2K12R2 ADCS
- Migrated Win2K8 R2 Terminal Server to Win2K16 RDS Server along with Gateway Server
- Migrated All Domain Controllers from WIN2K8R2 TO WIN2K16 Domain Controllers
- Migrated All OCSE Users from Exchange 2013 to O365 Hybrid Deployment
- Migrated All OCSE Users PST's to Exchange 2013 Online Archive
- Migrated All OCSE Users from Exchange 2010 to Exchange 2013 DAG and Decommissioned E2K10 Servers.
- Migrated All OCSE Users from Exchange 2007 to Exchange 2010 DAG and Decommissioned E2K7 Servers
- Migrated Win2K3 R2 File Print /Web Servers to Win2K8 R2 / Win2K12 R2 and Decommissioned Win2K3 Servers
- Prepared the Build and QA Documents to Install the Exchange and Windows Servers
- Project Achievements from NOV-2016 to till today (State Government of Arkansas)
Global Messaging Project Lead
CITI Group Inc Warren, New jersey & Irving, Texas
07.2008 - 04.2012
- Actively involved in procurement & purchase planning, ensuring continuous supply at optimum costs.
- Played a key role in developing the process of server build & migration and decommission tasks by following the ITIL Best practices
- Prepared the Build and QA Documents based ITIL Best Practices to Install the Exchange and Windows Servers
- Pre-install QA, Application Build and Post-Build QA.
- Burn Test
- Functionality Validation
- Pilot User & Full User Migration
- Decommissioning the Legacy Servers and Handover the servers to Inventory
- EMEA Server Builds and Migration Statistics
- Servers Build: 70 Migrated mbx: 58544 Decommissioned: 111
- NAM Server Builds and Migration Statistics
- Servers Build: 203 Migrated mbx: 108662 Decommissioned: 155
- JAPAN Server Builds and Migration Statistics
- Servers Build: 18 Migrated mbx: 6188 Decommissioned: 21
- ASPAC Server Builds and Migration Statistics
- Servers Build: 64 Migrated mbx: 57515 Decommissioned: 108
- LATAM Server Builds and Migration Statistics
- Servers Build: 108 Migrated mbx: 46902 Decommissioned: 98
- TOTAL Server Builds and Migration Statistics
- Servers Build: 463 Migrated mbx: 277477 Decommissioned: 493
- Project Achievements from July 2008 to April 2012 (CITI Group Warren, NJ & Irving, Texas)
Messaging Consultant
Wipro Technologies
11.2007 - 06.2008
- Client: NESTLE Switzerland
Systems Engineer
Hewlett Packard
12.2006 - 11.2007
- Clients: South Pacific Customers (Australia) and Weyerhaeuser (USA).
Systems Engineer
InfoTech Enterprises Limited
03.2005 - 12.2006
- Clients: Tele Atlas (Netherlands) Bombardier Transportation (USA), British Telecom (UK)
Senior Engineer
CMS Computers Limited
08.2003 - 03.2005
- Client: AP Govt. Prestigious Project Eseva (All Services under one roof)
Customer Support Engineer & Network Administrator
DS Unics
12.2001 - 07.2003
- Clients: All Nationalized Banks, Insurance companies, Few Govt. Schools
- Note: DS Unics works for Franchise Wipro Technologies
Network Administrator
TRL Computers, Malaysia
02.2001 - 11.2001
- Line of Business: Training Institute & Software Development
Systems Administrator
New Era of Software Technology (NEST)
06.1996 - 01.2001
- Line of Business: Training Institute & Software Development
Education
Post Graduate Diploma in Computer Applications - Computer Applications Development
04-1996
Bachelor of Science - Computer Science
Skills
- Directory Services: ADDS 2019 /ADDS 2016 /ADDS 2012 /2008 / 2003 / 2000 and Windows NT
- Server OS: WIN2K19 / WIN2K16 /WIN2K12 /WIN2K8 / WIN2K3 / WIN2K / WINNT
- Cloud Technologies: Windows Azure & Office 365 ,ADFS, Azure AD Connect
- Certificate Services: Active Directory Certificate Services (ADCS)
- Federation Services: Active Directory Federation Services (ADFS)
- Terminal Services (RDS): Remote Desktop Services (RDS), formerly known as Terminal Services
- Multifactor Authentication: Multifactor Authentication (MFA)
- Client OS: Win-10/Win 80 / Win 70 / Win Vista / Win XP / Win2K Prof / Win2K ME/ Win 9X
- Messaging Systems: E2K16 / E2K13 / E2K10 / E2K7 / E2K3 / E2K / E55
- Power Shell: Windows PowerShell and Exchange Management Shell
- Management Servers: Microsoft SCCM SERVER 2012 / 2007 /SMS2003
- Networking: Routers and Switches
- Database Server: Microsoft SQL Server 2012 / 2008 / 2003
- Hyper Visor: Microsoft Windows 2012 / Microsoft Windows 2008
- Anti-Spam: Barracuda Email Security Gateway
- Web Servers: Internet Information Server Versions 80 / 75 / 70 / 60 / 50 /40
- Tools and Techniques: DNS / DHCP / WINS / TCP/IP / File and Print Services, SystemInternals
- FTP Server and client: WS FTP Server and Ip Switch client, Vandyke Secure FX
- HP Hardware: HP Blade System C7000 Enclosure G2
- Dell: DELL Power Edge- 1650 /1750/1950/2650/2950/2970 & R610 /710
- Acronis Backup: Acronis Server 115 / 105
- Symantec Backup: 2010 / 2014
- Windows Migration: USMT / Scanstate / Loadstate / USMTUtils /
- Ticketing tools: Service NOW / HPSM / EURC / RSAM
- ITIL Framework: ITSM
- Enterprise Password Vault: CyberArk Privileged Account Security Tool
- Email Gateway Servers: Proofpoint / Barracuda
Accomplishments
Project Achievements from May-2021 to till today [Most Prestigious Health Client, Thermo Fisher Scientific Projects]|
T2T O365 Migration projects completed for below M & A’s.
CRG-PPD Migration Tasks
The Binding Site
Marqmetrix
MaxAnalytical
Mesa-Biotech
Implemented PowerShell automation for repetitive tasks, resulting in improved efficiency.
Received compliments from my supervisor for my work.
Saved money for the client by meeting deadlines and milestone dates.
Saved time for the client by working after hours to complete tasks.
Provided excellent customer service throughout the project duration.
Overcame stressful deadlines by working after hours.
Successfully adjusted to difficult times in the project while collaborating with the project team.
Certification
- PMP
- Pursuing the Project Management Professional (PMI-ID: 1484788)
- Microsoft Certifications:
- Windows:
- Administering Windows Server 2012 070-411
- Microsoft Exchange Server 2010, Configuration -070662
- Managing Maintaining a Microsoft Windows server 2003 Environment 070-290
- Implementing, Managing & Maintaining a Microsoft Windows Server 2003 Network Infrastructure 070-291
- Planning and Maintaining a Microsoft Windows server 2003 Network Infrastructure 070-293
- Planning, Implementing and Maintaining a Microsoft Windows server 2003 Active Directory Infrastructure 070-294
- Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure 070-297
- Installing, configuring and Administering Microsoft Windows 2000 Server 070-215
- Installing, Configuring, and Administering Microsoft Windows XP Professional 070-270
- Exchange Server:
- Microsoft Exchange Server 2010, Configuring 070-662
- Microsoft Exchange Server 2007, Configuring 070-236
- Implementing and Managing a Microsoft Windows server 2003 Exchange Server 070-284
- Designing a Microsoft Exchange Server 2003 Organization 070-285
- Cisco Certification: Unified communication for Systems Engineer 642-104
- ITIL: Information Technology Infrastructure Library – v3
Languages
English
Full Professional
Hindi
Limited Working
Telugu
Native or Bilingual
Tamil
Limited Working
Work Type
Full TimeWork Location
RemoteTimeline
Sr. Migration Consultant - Thermofisher Scientific
05.2021 - Current
Active Directory Analyst - Anthem INC.
03.2020 - 04.2021
Active Directory Analyst - Most Prestigious Financial Client, Plano / Lewisville, TX
03.2019 - 02.2020
Senior Systems Analyst - State Government of Arkansas (OCSE) Little Rock, AR
05.2012 - 03.2019
Global Messaging Project Lead - CITI Group Inc Warren, New jersey & Irving, Texas
07.2008 - 04.2012
Messaging Consultant - Wipro Technologies
11.2007 - 06.2008
Systems Engineer - Hewlett Packard
12.2006 - 11.2007
Systems Engineer - InfoTech Enterprises Limited
03.2005 - 12.2006
Senior Engineer - CMS Computers Limited
08.2003 - 03.2005
Customer Support Engineer & Network Administrator - DS Unics
12.2001 - 07.2003
Network Administrator - TRL Computers, Malaysia
02.2001 - 11.2001
Systems Administrator - New Era of Software Technology (NEST)
06.1996 - 01.2001
Nagarjuna University - Bachelor of Science, Computer Science
HOTLINE Computer Affilicated To APEL - Post Graduate Diploma in Computer Applications, Computer Applications Development
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