Kellie Sipe
The Casselman Inn & Restaurant
Addison,PA
9
years of professional experience
Detail-oriented and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Strong problem-solving abilities, commitment to continuous learning, and communication skills contribute to team success and drive positive outcomes through collaboration. Prepared to embrace new challenges and support organizational objectives with dedication and enthusiasm.
Work History
Motel Manager & Assistant Hostess Manager
2 Months- Oversee daily motel operations and front desk activities to ensure smooth guest experiences.
- Coordinate reservations, guest check-in/check-out, and resolved guest concerns to maintain high guest satisfaction.
- Assist with restaurant hostess operations and staff coordination to streamline service delivery.
Quality Auditor
6 Years 8 Months- Conducted inspections to ensure adherence to quality and compliance standards.
- Recorded findings and ensured accuracy of quality records for traceability.
- Supported corrective actions and continuous improvement.
- Partnered with production teams to identify quality issues and implement solutions.
Customer Service Representative
6 Months- Assisted customers via phone, email, and chat to ensure timely support.
- Resolved customer inquiries and documented interactions to maintain accurate records.
- Delivered professional customer service to enhance customer satisfaction.
Survey Crew Chief
1 Year 11 Months- Led survey crews to ensure accurate data collection for engineering and construction projects.
- Collected and analyzed field data with GPS and robotic equipment to support project objectives.
- Reviewed property deeds for accuracy and construction plans.
Education
Bachelor of Science - Natural Resource Management
- Cum Laude Graduate
- Awarded West Virginia Society of Professional Surveyors Future Surveyor Award
Skills
Documentation management
Customer Service
Office Administration
Quality Assurance
Microsoft Office
Time Management
Attention to Detail
Adaptability
Timeline
Motel Manager & Assistant Hostess Manager
The Casselman Inn & Restaurant
06.2026 - CurrentRead More
Quality Auditor
Assa Abloy
09.2019 - 05.2026Read More
Customer Service Representative
Assa Abloy
03.2019 - 09.2019Read More
Survey Crew Chief
Thrasher Engineering
04.2017 - 03.2019Read More
Glenville State University
Bachelor of Science from Natural Resource Management
Read More