Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

KEISHLA TIRADO ACEVEDO

flexible
Lancaster,PA

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality SERVICE

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Caregiver

Operation Family Caregiver
Lancaster, PA
01.2022 - 10.2023
  • Providing personal care, such as showering, shaving, oral hygiene and dressing
  • Administering medication
  • Monitoring health and wellbeing
  • Maintaining records and reporting any changes
  • Assisting with meal preparation and household tasks
  • Providing emotional support and companionship
  • Performing or assisting with activities of daily living (ADLs)
  • Providing healthcare and exercise
  • Advocating for healthcare needs
  • Managing affairs and finances
  • Providing personal support and comfort
  • Taking care of your loved one’s pets
  • Handling end-of-life activities

Dispatcher CAB DRIVER

YELLOW & CITY CAB
LANCASTER, PA
05.2015 - 02.2018

Coordinating the flow of the taxis and drivers, answering customer request calls, checking taxi availability, directing taxis to customer locations, and assisting drivers with problems and questions.

Driver:
Safely transporting passengers, helping with luggage, driving to their destination, reading maps, and caring for the passenger.

Cleaning Supervisor

CLEAN SMART
LANCASTER , PA
04.2012 - 10.2017
  • Delegating jobs to the cleaning crew.
  • Recognizing and reporting incidents of tardiness.
  • Keeping track of cleaning supplies.
  • Notifying management of any equipment or furniture that needs to be repaired or replaced.
  • Ensuring that equipment and furniture are taken care of.
  • Maintaining cleaning staff holiday records, absence/sickness, and return to work.
  • Leading and managing a staff of up to 10 employees
  • Organizing all work rota’s for team
  • Managing sickness and holiday requests, ensuring cover is from within the team.
  • Assigning jobs to other maintenance employees
  • Monitoring and inspecting progress constantly to ensure that duties are adequately carried out
  • Keeping routine records like time cards and keeping cleaning supplies in stock
  • Establishing and enforcing safety guidelines for workers to follow while on the job
  • Training new employees on how to perform their jobs properly
  • Supervising workers to ensure they are performing their duties in a safe and effective manner
  • Establishing cleaning standards and procedures for workers and ensuring adherence to these standards and procedures
  • Coaching and developing employees (cleaners)
  • Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
  • Inspecting cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement.

Machine Operator

exi tecnologie
Lancaster, PA
08.2013 - 07.2014
  • Correcting problems in set-up, non-conformance, tooling, and machining processes.
  • Performing maintenance and routine repairs to work-related equipment.
  • Handling manufacturing operations from raw materials to finished product packaging.
  • Setting up machines to start a production cycle.
  • Controlling and adjusting machine settings.
  • Inspecting parts to specifications, and making adjustments or tool changes as necessary to maintain quality specifications.

Teacher Aid

Rocket Learning Tutoring
Lancaster, PA
03.2012 - 06.2013
  • Implementing a new after-school program.
  • Guiding a group of students to read at grade level.
  • Compiling a new administrative resource.
  • Helping a certain number of students per day.

Housekeeping/Banquet Server

eden resort
Lancaster, PA
11.2009 - 02.2011
  • Disinfecting linen and floors.
  • Cleaning bathroom; toilet bowls and sinks.
  • Making beds every morning and changing linens daily if guests have not stayed in the room overnight.
  • Vacuuming carpets and rugs in guest rooms.
  • Always being mannerly, professional, and tactful when dealing with guests who need help.
  • Ushering guests to their rooms, if needed.
  • Ensuring that there is no dirt on floors, or other areas where guests walk.
  • Cleaning up at all housekeeping-related functions and assisting a higher-level supervisor with all housekeeping-related tasks.

banquetservice;

  • Leading customers to the table.
  • Checking table decoration.
  • Completing clients' requests.
  • Refilling glasses.
  • Setting up buffet areas for service.
  • Replenishing buffet food.
  • Removing dirty dishes from tables.
  • Facilitating a smooth service.
  • Keeping the floor clean.
  • Make sure the customers are more than happy.

Education

GED -

MC CASKEY
Lancaster, PA
01-2008

Skills

  • Personal care
  • Medication administration
  • Health monitoring
  • Record keeping
  • Meal preparation
  • Emotional support
  • Activities of daily living
  • Time management
  • Customer service
  • Conflict resolution
  • Team leadership
  • Compassionate communication
  • Basic financial management
  • Active listening
  • Client transportation
  • Problem-solving
  • Basic housekeeping
  • Medical record-keeping
  • Medication management
  • Daily living assistance
  • [Language] fluency
  • Mobility assistance
  • Flexible schedule and availability
  • Medication coordination
  • Team collaboration
  • Special needs care
  • Care plan assessment
  • Direct patient care
  • Quality program protocols
  • Safety awareness
  • Relationship building
  • Patient care
  • Driver communication
  • Problem solving
  • Scheduling management
  • Safety compliance
  • Map reading
  • Emergency response
  • Decision-making
  • Route planning
  • Service coordination
  • Monitoring field personnel
  • Database maintenance
  • Radio communication
  • Verbal and written communication
  • Customer relations
  • Multitasking and organization
  • Shift coordination
  • Data entry
  • Dispatching field personnel
  • Schedule management
  • Dispatch software
  • Call handling
  • Tracking systems
  • Traffic monitoring
  • Coordinating urgent deliveries
  • Database updates
  • Dispatch coordination
  • Workflow prioritization
  • Attention to detail
  • Adjusting routes
  • Service planning
  • Route navigation
  • Creative thinking
  • Cleaning techniques
  • Inventory management
  • Chemical handling
  • Client interaction
  • Kitchen sanitizing
  • Teamwork
  • Housekeeping
  • Laundry management
  • Inventory control
  • Supply inventory management
  • Employee training
  • Crisis management
  • Staff development
  • Department organization
  • Business development
  • Payroll processing
  • Schedule development
  • Training and mentoring
  • Human resources management
  • Strategic planning
  • Staff discipline

Accomplishments

BEST WORKER OF THE MONTH MORE THAN 10 TIME

Languages

English
Professional
Spanish
Professional
Portuguese
Limited

Certification

  • DRIVER SAFETY TREANING 6/2013
  • PA COMPETENCY EXAM 6/2022
  • OLDER ADULT PROTECT SERVICE 6/22
  • GENERAL SAFETY HOME CARE WORKERS 6/22
  • CPR TRAINIG 6/22

Timeline

Caregiver

Operation Family Caregiver
01.2022 - 10.2023

Dispatcher CAB DRIVER

YELLOW & CITY CAB
05.2015 - 02.2018

Machine Operator

exi tecnologie
08.2013 - 07.2014

Cleaning Supervisor

CLEAN SMART
04.2012 - 10.2017

Teacher Aid

Rocket Learning Tutoring
03.2012 - 06.2013

Housekeeping/Banquet Server

eden resort
11.2009 - 02.2011

GED -

MC CASKEY
KEISHLA TIRADO ACEVEDOflexible