K. "Teri" Gibson, MBA, PMP
Summary
Certified IT Project Manager and Product Owner with over 25 years of proven success leading enterprise scale technology initiatives across diverse industries. Proven expertise in both Agile and Waterfall methodologies, with a strong track record of delivering complex software, infrastructure, and business transformation projects on time, within scope and under budget. Skilled at bridging the gap between business needs and technical teams, driving alignment and ensuring stakeholder satisfaction. Proficient at managing global cross-functional teams, optimizing processes and implementing innovative solutions that enhance performance and deliver measurable value. Recognized for strong leadership, strategic thinking and the ability to navigate dynamic, high-pressure environments while maintaining focus on quality and outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Product Owner/Service Delivery Manager – Global Product Lifecycle Management
Smith & Nephew/TekSystems
01.2020 - 01.2025
- Delivered innovative complex IT solutions that significantly improved Manufacturing KPIs by optimizing internal and external IT resources. Spearheaded the deployment and support of the Product Lifecycle Management (PLM) system, Windchill, across multiple franchises to standardize product data and align global processes.
- Successfully managed Windchill implementation for 5000+ users, migrating ~1M Design History objects from SAP Agile, Master Control, and paper files—boosting daily business efficiency by 50%.
- Owned and nurtured cross-functional relationships between Global IT, SMEs, stakeholders, Quality, Operations, and external vendors to ensure seamless collaboration.
- Guided multiple teams and vendors by prioritizing workloads, managing resources, and securing additional support to meet project demands and mitigating potential risks.
- Oversaw all technical implementation phases including requirements gathering, software development, data migration, risk management, training, and validation documentation.
- Planned, implemented and executed project releases and system enhancements following SAFe Agile methodology, while leveraging Kanban methods, Miro, Service Now and Azure Dev Ops tools.
- Directed R&D project planning and delivery, meeting scope, schedule, financial, and quality goals using a metrics-driven management approach aligned with solution lifecycle standards.
- Maintained system health to meet evolving business needs by managing architectural integrity, vendor SLAs, and directly leading a team of 15+ project members.
Engagement Manager
NTT Data Consultant Deloitte, Government and Public Services division
01.2018 - 01.2020
- Managed and monitored daily operations and maintenance for multiple complex SAFe Agile projects, while facilitating discussions with the international delivery teams around objectives, functionality, architecture, and product development. Oversaw over 10 project resources as it related to the execution of the assigned projects.
- Led collaborative discussions with the business to understand, gather, and analyze their project needs.
- Prepared and managed development product work plans, budgets, schedules, and communications.
- Provided Leadership Team with ongoing status updates and notification of potential issues.
- Monitored compliance with standards, procedures, and methodologies in the development life cycle, while identifying and proposing opportunities for improvement.
Project Manager
Cognate BioServices
01.2018 - 01.2018
- Served as the primary contact with the client and internal cross-functional teams to ensure collaboration for successful project implementation. Develop and manage project plans for integration of new products, including tech transfer, gap analysis, manufacturing and testing processes leading to clinical production.
- Maintained project plan, metrics and dashboards to track team performance. Identify and escalate gaps and issues towards meeting the deadlines.
- Facilitated team meetings, cross-functional communication and decision making to ensure alignment with internal and external stakeholders.
Project Manager, Staff Scientist I&D Engineering
Bayer Consumer Care (formally Merck)
01.2009 - 01.2018
- Business owner and project lead to the successful implementation of Oracle Agile PLM and MAXIMO systems as part of the $45.0MM SARA replacement project, which impacted five business areas and 1000+ users at 4 Merck site locations.
- Project lead and business owner for the successful transition of MAXIMO into the SAP-FAM module from concept through implementation, which included Data Migration, User Acceptance Testing (UATs), creation of User Guides, End User Training, System Development Life Cycle (SDLC) documentation, trouble shooting and system resolutions. SAP Key A-level support for two Bayer sites.
- Manage instrument and equipment maintenance within SAP, including coordination, scheduling, reviewing and support for the Engineering team.
- Deliverables included design reviews, managing, creating and approving SOPs, Data Migration, UATs, Training, User Guides and the required System Development Life Cycle (SDLC) documentation
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Education
Bachelor of Science - Business Management
Colorado Technical University
01.2007
Master of Business Administration - undefined
University of Memphis
01.2018
Skills
- Release planning
- Product backlog management
- Agile methodology
- Risk assessments
- Project management
- Corporate communication
- Cross-departmental alignment
- Business needs analysis
- Staff management
- Decision-making
Certification
- Certified PMP and current Member of Project Management Institute (PMI) (2010 - current)
- SAFe Agile certified (2019)
- Nexus Project Management Tool
- Windchill PLM
- SAP-FAM System Administrator (2015)
- MAXIMO System Administration (2010)
- Certified Train-the-Trainer through Schering-Plough (Merck)
- Oracle University – Agile (2013)
- Good Manufacturing Practices/ Good Laboratory Practices/ Good Clinical Practices (cGMP/cGLP/cGCP) and Computer System Validation (CSV)
Timeline
Product Owner/Service Delivery Manager – Global Product Lifecycle Management
Smith & Nephew/TekSystems
01.2020 - 01.2025
Engagement Manager
NTT Data Consultant Deloitte, Government and Public Services division
01.2018 - 01.2020
Project Manager
Cognate BioServices
01.2018 - 01.2018
Project Manager, Staff Scientist I&D Engineering
Bayer Consumer Care (formally Merck)
01.2009 - 01.2018
Master of Business Administration - undefined
University of Memphis
Bachelor of Science - Business Management
Colorado Technical University
Similar Profiles
Amanda CrittendenAmanda Crittenden
Full Line Orthopedic Sales Representative at Smith & Nephew OrthopedicsFull Line Orthopedic Sales Representative at Smith & Nephew Orthopedics
Sandra BenussiSandra Benussi
Senior HR Consultant at Smith+Nephew OrthopaedicsSenior HR Consultant at Smith+Nephew Orthopaedics
Allison ZwierzchowskiAllison Zwierzchowski
Strategic Sales Specialist at SMITH & NEPHEWStrategic Sales Specialist at SMITH & NEPHEW
Rishabh SinhaRishabh Sinha
- Developed and maintained scalable microservices using Spring Boot, RESTful APIs, and JPA for core business functionalities.- Designed and implemented multithreaded batch processing workflows to efficiently process and transform lakhs of records within strict time constraints.- Built data processing pipelines using Java 11+, ensuring optimized memory management and fault tolerance.- Implemented unit and integration testing strategies using JUnit, improving code coverage by 20%.- Managed containerized deployments using Docker, streamlining the development-to-deployment lifecycle.- Liaised with cross-functional teams for seamless delivery of new features across the product lifecycle.- Conducted code reviews and mentoring sessions for junior developers to uphold best practices and code quality. at Usha Martin Technologies- Developed and maintained scalable microservices using Spring Boot, RESTful APIs, and JPA for core business functionalities.- Designed and implemented multithreaded batch processing workflows to efficiently process and transform lakhs of records within strict time constraints.- Built data processing pipelines using Java 11+, ensuring optimized memory management and fault tolerance.- Implemented unit and integration testing strategies using JUnit, improving code coverage by 20%.- Managed containerized deployments using Docker, streamlining the development-to-deployment lifecycle.- Liaised with cross-functional teams for seamless delivery of new features across the product lifecycle.- Conducted code reviews and mentoring sessions for junior developers to uphold best practices and code quality. at Usha Martin Technologies
MANISH R. PARIHARMANISH R. PARIHAR
<ul> <li>Led a cross-functional team on the development and delivery of a custom CMS platform for <strong>Jagran New Media</strong>, streamlining editorial workflows and improving content publishing efficiency.</li> <li>Managed end-to-end project lifecycle: sprint planning, backlog grooming, resource allocation, task prioritization, and delivery tracking.</li> <li>Acted as the main point of contact between internal teams and client stakeholders.</li> <li>Conducted product demos, client visits, and requirement walkthroughs.</li> <li>Took ownership of UAT planning, coordination, and successful sign-offs.</li> <li>Led the QA team and ensured high product quality through thorough manual and automation testing strategies.</li> <li>Prepared technical documentation, project updates, and reporting dashboards for internal and client use.</li> </ul> at Tatvic Analytics Pvt. Ltd.<ul> <li>Led a cross-functional team on the development and delivery of a custom CMS platform for <strong>Jagran New Media</strong>, streamlining editorial workflows and improving content publishing efficiency.</li> <li>Managed end-to-end project lifecycle: sprint planning, backlog grooming, resource allocation, task prioritization, and delivery tracking.</li> <li>Acted as the main point of contact between internal teams and client stakeholders.</li> <li>Conducted product demos, client visits, and requirement walkthroughs.</li> <li>Took ownership of UAT planning, coordination, and successful sign-offs.</li> <li>Led the QA team and ensured high product quality through thorough manual and automation testing strategies.</li> <li>Prepared technical documentation, project updates, and reporting dashboards for internal and client use.</li> </ul> at Tatvic Analytics Pvt. Ltd.