Kwan Tonpoobaln

Responsible for new hire training and staff service material creation, private event planning, wine ordering and sales, beverage inventory, micros POS interface creation and database management, financial nightly reporting, and key holder closing duties. During active service I structure nightly service flow, lead preshift meetings, present wine pairing selections, execute tableside Jamon Iberico service, engage with all tables and any VIP guests, ensure cohesive communication flow between culinary and service team members. I take pride in contributing to the constant development of our service team, starting with our grand opening in October 2021, then Michelin recommended in November 2022, and finally receiving our first Michelin Star in July 2023. My goal for the future is to help coach our service team to the level of two Michelin Star standards.

Le Papagayo Carlsbad, 12/2020 - 05/2021

The Poseidon, 09/2020 - 04/2021

The Waverly, 09/2020 - 12/2020

St Tropez Bistro, 08/2020 - 12/2020

333 Pacific, 05/2014 - 03/2020

Bistro West, 08/2015 - 05/2017

Cafe de Thai & Sushi, 12/2014 - 07/2015

Red Lobster Oceanside, 03/2014 - 05/2014

Red Lobster Christiansburg, 10/2013 - 03/2014

Sharkey's Wing & Rib, 04/2011 - 03/2014

The Angler Restaurant & Bar, 06/2013 - 08/2013

Blu Crab House & Raw Bar, 05/2013 - 08/2013

Sal's Caffe Italia, 06/2009 - 05/2013

China Jay Restaurant, 12/2003 - 04/2007