Strategic and accomplished professional with a proven track record in SAP S/4HANA configuration, architecting and executing enterprise-wide data governance programs across regulated, complex environments. Experienced in driving system integrations, optimizing processes, and aligning data solutions with business objectives. Expertise in leading global SAP S/4HANA implementations, especially in Order to Cash (O2C) processes, ensuring seamless integration with complementary systems like WMS, VMS, CRM and HYBRIS. Skilled in data ownership models, metadata policies, and master data architecture within SAP S/4HANA, ECC, and Informatica MDM ecosystems. Proven track record of leading global cross-functional teams to optimize O2C processes such as sales orders, returns, pricing, billing, and delivery, and ensuring end-to-end integration for improved decision-making and operational efficiency.
Led the global implementation of Order to Cash (O2C) processes and BP Customer Master Data for SAP S/4HANA and Informatica MDM, ensuring seamless workflow integration across regions. Established standardized processes for Business Partner data, aligning with industry best practices and GxP requirements. Managed cross-functional collaboration for global technical design, testing, and deployment of scalable solutions for sales orders, billing, and shipping. Coordinated leadership reporting, change management, and Agile workflows using Jira, prioritizing backlogs and ensuring quality. Authored functional specifications, test plans, and SOPs, and resolved issues in partnership with SAP teams.
Key Contributions:
● Worked closely with internal and external teams to configure and develop system capabilities, ensuring alignment with O2C processes and Customer Master data requirements, both business and technical.
● Led cross-functional teams to design and implement O2C solutions for sales orders, returns, pricing, billing, and delivery, ensuring integration with WMS, VMS, CRM and HYBRIS for real-time data consistency across systems.
● Successfully executed SAP S/4HANA configuration for sales orders, pricing, billing, and material management (MM) to align with business needs, with focus on enhancing process harmonization.
● Collaborated across business and IT teams to design, test, and deploy solutions that aligned with business and technical requirements.
● Established standardized processes for BP data lifecycle management and enhanced data governance to ensure alignment with industry best practices and GxP requirements.
● Authored and maintained full suite of documentation, including functional specifications, system blueprints, data mappings, and test plans to ensure smooth project delivery.
● Led issue resolution in collaboration with SAP Engineering, Architecture, Testing, and Release Management teams to ensure seamless integration of O2C processes and BP Master Data into SAP S/4HANA
● Oversaw Agile workflows with Jira, managing backlog prioritization, sprint execution, and quality assurance to ensure project timelines and quality standards were met.
Led SAP MDG production support, including BRF configuration, system testing, and data harmonization. Coordinated cross-functional teams to develop data migration strategies, QA protocols, and test frameworks for a global SAP implementation. Established global procedures for managing master data, ensuring SOX compliance through audit assessments. Collaborated with stakeholders to implement sustainable processes and guided senior leadership on data strategy and governance decisions.
Key Contributions:
● Met evolving operational demands by configuring SAP MDG components in response to changing business needs.
● Ensured system reliability and issue resolution by engineering and executing testing protocols for enhancements and technical fixes.
● Promoted data governance excellence by enabling design sessions and offering guidance on SAP MDG best practices and technical requirements.
● Preserved enterprise data consistency and reliability by establishing master data management protocols and enforcing governance measures across platforms.
● Maintained high governance compliance by supervising global team of six data stewards and custodians aimed at ensuring adherence to enterprise data standards and business processes.
● Improved data governance and integrity by defining ownership roles, implementing SAP Metadata for a data dictionary, and developing quality reports, enhancing accountability, accuracy, and operational decision-making.
Collaborated with cross-functional teams to design data migration strategies, including quality assurance protocols and validation frameworks for a global SAP implementation. Documented migration and QA requirements, and established standardized procedures to govern the lifecycle of business data. Defined data ownership frameworks aligned with the global governance strategy. Developed training content and conducted enablement sessions on SAP Information Steward’s Data Insight and Metapedia modules for stakeholders and the Data Management Office.
Key Contributions:
● Supported SAP deployment by contributing to master data migration planning, execution, and validation for Business Partners, inventory, material classification, general ledger, and fixed asset domains.
● Collaborated with internal and external teams to configure and develop system capabilities, ensuring alignment with business needs and technical requirements.
● Maintained regulatory compliance and audit readiness by liaising with cross-functional compliance teams throughout project execution to ensure adherence to IT governance and regulatory mandates.
● Enhanced synchronization between SAP ECC and SAP MDG by configuring and administering customizing distribution tools, while providing technical documentation, user training, and ongoing support.
● Advanced EMEA region’s SAP implementation success by collaborating with leadership to assess scope changes, guide staffing plans, and lead data profiling and mapping strategy within SAP Global Implementation roll-out.
● Enabled informed decision-making and governance enhancements via creation of detailed data dictionaries, metadata repositories, and data modeling artifacts assisting analytical insights and strategic recommendations.
Supported business units by capturing and documenting SAP ECC definitions and table-field level metadata through research, evaluation, collection, documentation, quality assurance and analyzing SAP ECC Master Data for Frito Lay SAP implementation.
SAP Global Certification, 0006776735, Solution Architect ERP - Integration of Business Process SAP ECC 6.0
Associate Certified Coach (ACC) from the International Coach Federation (ICF)