Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kudiyah Raji

Chicago,IL

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Key Account Manager

Illinois Tool Works Inc
04.2022 - Current
  • Successfully managed $200MM+ territory, optimizing Lowes, Menards, and Amazon growth programs by driving marketing and sales initiatives.
  • Fostered lasting relationships with merchants through effective communication and quick response, resulting in long-term loyalty and "business" partnership relationship.
  • Facilitated strategic meetings with online merchants to understand, develop, and drive action plans
  • Support National Account Managers and with coordination of materials, samples, and presentations for key meetings
  • Secured new business through consultative selling, effective customer solutions, and educating on compelling business opportunities.
  • Work cross functionally with home center sales teams, customer service, finance, and marketing to align on division goals
  • Developed thorough understanding of key customer's needs and requirements to prepare customized solutions.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Analyzed key competitors to respond to competitive threats.
  • Developed and delivered presentations to Lowes/Menards to position new products.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

B2B Sales Representative

Unearth Goodness
12.2019 - Current
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed, maintained and utilized diverse client base.
  • Negotiated prices, terms of sales and service agreements.
  • Met existing customers to review current services and expand sales opportunities.
  • Set and achieved company defined sales goals.
  • Maintained current knowledge of evolving changes in marketplace.
  • Presented professional image consistent with company's brand values.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to event marketing, sales and brand promotion.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Generated advertising brochure for vendor use.

Sales Specialist

Illinois Tool Works
10.2021 - 04.2022
  • Drive and support company’s execution of dot com initiatives
  • Ensure all products have A+ content online and best in class data quality
  • Participate in monthly meetings with Lowe’s online merchants to establish and develop long term relationships for optimal support and opportunity
  • Creation of quarterly promotions such as Deals of the day, Pallet promotions, Subscriptions, and Bundles
  • Researched and discovered additional opportunities to grow and develop programs that will enhance our mechanical fastening and power nailing programs
  • Supports National Account Managers and Key Account Manager with coordination of materials, samples, and presentations for key meetings
  • Manage and execute new item set ups and maintenance to ensure product launch and .com presence are correct
  • Resolve errors, identify space opportunities to ensure best in class POG layouts through space planning optimization
  • Work cross functionally with home center sales teams, customer service, finance, and marketing to align on team goals
  • Created ongoing asset database that is easily accessible for current and future team members

Deduction & Trade Analyst

Hometown Food Company
09.2020 - 10.2021
  • Responsible for partnering with relevant departments to provide financial insight on process gaps, opportunities and specifically the impact of deductions on cash flow
  • Produced and filed reports to inform senior management of current activities and progress with investigations.
  • Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
  • Completed reviews to uncover trends, patterns and variations.
  • Provide support to the sales team by building trade programs in our TPM system that reflect submitted contracts, deals, and promotions
  • Responsible for identifying, investigating, and resolving all deductions within my customer portfolio and/or region to determine if the subject follows terms of applicable agreements (Compliance)
  • Responsible for analyzing accrued pricing and rates to ensure funding is accurately accounted for
  • Works with customer service, sales, and logistics to ensure appropriate documentation regarding adjustments is completed and communicated within timely manner to customer
  • Support sales team by developing monthly and ad-hoc reporting as needed

Deduction & Pricing Analyst

Smithfield Foods
04.2018 - 09.2020
  • Promotional analysis to gather insights on performance, gaps and discover future opportunities
  • Responsible for analyzing program accruals to ensure funding is accurately accounted
  • Gather data from multiple sources to produce promotional forecast report to ensure acceptable inventory level
  • Build trade programs in TPM system that reflect submitted contracts and promotions
  • Ensuring off invoice accruals are accurately captured across customer and packaged levels
  • Communicates the National Price List approval to Business Managers, including setting up price lists variants and price update variants
  • Collaborates with Customer Service and business development management to ensure all system parameters are always updated and reflecting accurate pricing
  • Created and pulled detailed movement, and comparison reports captured by SKU sales as needed
  • Lead and participate in customer specific projects
  • Supported sales and trade team in all facets of relationship management to with our customers
  • Process deductions according to established procedures; reviews, inputs and verifies the accuracy of information provided by valued customers
  • Communicates account information to business customers and assists customers in resolving account errors
  • Reviews and validates Blacksmith programs as it relates to invoice pricing
  • Identified key areas that could be enhanced and implemented successful process improvements.
  • Developed strong analytical and financial skills, which helped to anticipate market and company needs.
  • Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.

Education

Biological Science

Illinois State University
2015

Skills

  • Skills Highly proficient in
  • Microsoft 360 Dynamics
  • High Impact Proposal Presentations
  • Stakeholder Relationship Management
  • Revenue Generation
  • Category Growth
  • Strategic Selling
  • Sales Channel Management
  • Online Databases
  • Driving Revenue

Certification

  • Leadership Essentials, McKinsey & Company - May 2023
  • Self-Leadership, McKinsey & Company - May 2023
  • Team Leadership, McKinsey & Company - April 2023
  • Business Leadership, McKinsey & Company - Mar 2023

Timeline

Key Account Manager

Illinois Tool Works Inc
04.2022 - Current

Sales Specialist

Illinois Tool Works
10.2021 - 04.2022

Deduction & Trade Analyst

Hometown Food Company
09.2020 - 10.2021

B2B Sales Representative

Unearth Goodness
12.2019 - Current

Deduction & Pricing Analyst

Smithfield Foods
04.2018 - 09.2020

Biological Science

Illinois State University

Similar Profiles

CREATE PROFILE
Kudiyah Raji