Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Kudrat Paul

Summary

Motivated professional with a Bachelor's in Biological Sciences. Experienced in customer service, sales, social media management, and behavioral intervention. Demonstrates ability to effectively engage with diverse populations, elevate customer experiences, and optimize operational efficiency. Excited to apply and further develop skills in an entry-level role to drive organizational success.

Overview

6
6
years of professional experience

Work History

Behavior Interventionist

ACES
12.2023 - 05.2024
  • Teaching young children with autism how to play and communicate, learn school readiness skills, and develop self-help skills, for example: teeth brushing and dressing
  • Implementing strategies outlined in behavior plans, collecting data, and providing feedback to clients and their families
  • Crisis intervention, conflict resolution.

Leasing Agent

Lark Apartments
05.2023 - 08.2023
  • Demonstrated proficiency in community, market, and policy knowledge
  • Assisted in general housekeeping tasks associated with opening, closing, and maintaining the office and clubhouse
  • Provided support for after-hours lockout duties as necessary
  • Prioritized interaction and communication with prospects and residents
  • Offered feedback to the management team regarding sales barriers and customer objections
  • Executed sales and engagement initiatives
  • Provided recommendations for local marketing opportunities
  • Assisted with social media management and communication across various platforms to engage customers
  • Contributed to the planning, promotion, and execution of customer experience initiatives, engagement activities, and additional marketing opportunities.

Barista

Starbucks
11.2019 - 07.2021
  • Greeted and welcomed customers with a friendly demeanor, and informed them of any specials or new items on the menu
  • Took customer orders accurately, prepared beverages, and served food items properly and in accordance with established standards
  • Maintained a safe, clean, and professional workspace and appearance at all times, ensuring compliance with health and safety regulations
  • Assisted customers in addressing any concerns or issues that may arise during their visit, ensuring their satisfaction and resolving problems effectively.

Sales Associate

Charlotte Russe
08.2018 - 12.2018
  • Greeted and assisted customers, provided guidance to relevant merchandise, and efficiently operated cash registers
  • Consistently delivered exceptional customer service in a dynamic and fast-paced retail environment, ensuring customer satisfaction
  • Maintained the visual appearance and organization of the sales floor, enhancing the overall shopping experience
  • Actively contributed to achieving increased sales revenue and ensuring customers received products aligned with their requirements and preferences.

Education

Bachelor's Degree - Biological Sciences

California State University, Sacramento
05.2024

Associate's Degree - Biological Sciences

Ohlone College
05.2021

Skills

  • Social Media Management
  • Data Entry
  • Quality Assurance
  • Sales and Marketing
  • Communication
  • Leadership
  • Problem-solving
  • Presentation Skills
  • Problem-solving skills
  • Crisis intervention strategies
  • Documentation

Awards

  • Global Medical Brigade Volunteer Award, Traveling abroad to Honduras for providing healthcare to those in need, 2023

Timeline

Behavior Interventionist

ACES
12.2023 - 05.2024

Leasing Agent

Lark Apartments
05.2023 - 08.2023

Barista

Starbucks
11.2019 - 07.2021

Sales Associate

Charlotte Russe
08.2018 - 12.2018

Bachelor's Degree - Biological Sciences

California State University, Sacramento

Associate's Degree - Biological Sciences

Ohlone College

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Kudrat Paul