KUENGA JURMEY
Queens,New York
Summary
Experienced professional with a well-rounded background in hospitality, assembly technician in aerospace, customer service and accounting. Adept at delivering top-notch service in a variety of industries with a strong attention to detail and problem-solving skills. Proven ability to adapt to diverse environments and excel in fast paced, high pressure situation. Seeking to leverage my diverse skill set and experience to contribute to a dynamic team and drive business success.
Overview
9
9
years of professional experience
Work History
Bellmen
Motto by Hilton-Queens, New York
06.2022 - 05.2024
- Ensuring that hotel guests receive hospitable and responsive service during the stay ensuring guest satisfaction and loyalty
- Maintain accurate knowledge of hotel services
- Use friendly, fun, and appropriate expressions when addressing guests
- Transport and storage of guest luggage, assistance with guest packages
- Be fully acquainted with the different points of interest within the hotel's surrounding area
- Ensure the delivery of parcels, mail, and special deliveries to guestrooms
- Call a taxi and/or a shuttle for guests as needed
- Assist, retrieve and load luggage for guests
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Maintain cleanliness of luggage carts.
Customer Service Representative
Brainiac marketting- Queens, New York
01.2022 - 02.2022
- Sales and marketing about AT&T products and promotion
- Representing client professionally without supervision - learn product knowledge of all the product
- Manage a retailer solo - attend/engage in leaders meetings.
Assembly Technician/Operator
Vaupell Northwest Molding/aerospace - Seattle,WA
03.2018 - 06.2021
- Positioned and aligned components to complete accurate assembly work
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies
- Interpreted build-books and drawings
- Stored and disposed of hazardous materials according to regulatory standards and organizational expectations to prevent environmental contamination and injury
- Determined materials, tools and equipment needed for product order fulfillment.
Retail Sales Associate
RiteAid-Shoreline,WA
09.2019 - 10.2019
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Helped customers by answering questions and locating merchandise
- Followed all company policies, rules and procedures to promote company goals and maintain safety
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Assisted in ringing up sales at registers and bagging merchandise
- Help customers load purchased equipment when necessary.
Staff Accountant
Mangdechhu hydroelectric project(Country:Bhutan)
03.2015 - 01.2017
- Preparation of financial statements and support schedules according to corporate timeline
- Assist with the monthly closed procedures
- Prepare account reconciliations
- Research and resolve account
- Support other team member as necessary
- Excellent communication and interpersonal skills
- Proficiency with email and Microsoft office application.
Education
Bachelor In Business Administration - Finance
Royal Thimphu College
07.2014
Skills
- Interpretation of blueprints, wiring diagrams and drawings
- POS systems
- Administrative Support
- Team player mentality
- Cash drawer balancing Payment processing
- Credit and cash transactions
- Hospitality and tourism
- Housekeeping/cleaning
Timeline
Bellmen
Motto by Hilton-Queens, New York
06.2022 - 05.2024
Customer Service Representative
Brainiac marketting- Queens, New York
01.2022 - 02.2022
Retail Sales Associate
RiteAid-Shoreline,WA
09.2019 - 10.2019
Assembly Technician/Operator
Vaupell Northwest Molding/aerospace - Seattle,WA
03.2018 - 06.2021
Staff Accountant
Mangdechhu hydroelectric project(Country:Bhutan)
03.2015 - 01.2017
Bachelor In Business Administration - Finance
Royal Thimphu College
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