Detail-oriented IT professional with a broad background in QA, technical support, and related operational functions. Strong foundation in cybersecurity and excels at adapting to new systems and challenges.
Overview
6
6
years of professional experience
Work History
Cybersecurity QA Analyst
Huntington National Bank
01.2025 - 09.2026
Run regression tests on updated security applications to verify control effectiveness and system performance.
Test identity and access management workflows in SailPoint to validate mover and leaver access changes for role shifts and departing employees.
Perform completeness and accuracy testing of application data in SailPoint against server records to validate weekly synchronization and data integrity
Worked with engineering teams on system verification as secondary reviewer to confirm compliance.
Review weekly and monthly security metric reports for quality checks and accuracy validation before release.
Documented defects in tracking systems and followed issue resolution steps.
Office Manager and Administrative Coordinator
JR Putnam Farms
02.2023 - 04.2024
Managed haul data, tracking origin, destination, price per ton, and weight to ensure accurate reporting.
Used QuickBooks to effectively manage expenses and maintain financial records.
Resolved office IT issues, addressing PC problems and technical challenges to maintain operational efficiency.
Oversaw payroll process, ensuring accuracy and timeliness of payments for all employees.
Rural Carrier Associate
USPS
01.2021 - 01.2023
Navigated delivery routes, optimizing time management and prioritizing tasks to consistently meet delivery deadlines.
Managed incoming mail and packages for United States Postal Service, ensuring accurate sorting and handling for timely delivery.
Provided customer service by addressing inquiries and resolving concerns to enhance customer satisfaction.
Education
Associate of Applied Business - Cybersecurity
Kent State University
Kent, OH
12-2023
Skills
Technical Skills and Tools: IT Troubleshooting and Support, Regression Testing and Controls Validation, Soldering and Hardware Assembly, AttackIQ, SailPoint, ServiceNow, iBoss, Azure DevOps, M365, Windows, MacOS
Identity access testing
Security compliance
Core Competencies: Detail-Oriented and Analytical Thinking, Time Management and Task Prioritization, Adaptability and Rapid Learning