Cultivated pipeline generation strategies and provided team coaching to align outreach efforts with stakeholder objectives, fostering a high-performance culture.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Development Manager
Transfr
01.2024 - Current
Lead and coach a high-performing team of 6–8 SDRs across multiple states, generating over $850K in qualified pipeline quarterly across workforce, state, K–12, and nonprofit segments.
Increased outbound meeting volume by 45% YoY through strategic optimization of talk tracks, territory alignment, and follow-up cadence design.
Improved lead-to-opportunity conversion rate from 22% to 35% by revamping qualification frameworks and introducing live-call coaching models.
Collaborated with Sales, Marketing, and State Workforce leaders to maximize territory penetration and pipeline velocity, aligning on high-intent buyer segments.
Promoted 6 SDRs into Inside Sales or Customer Success roles within two years, fostering a strong coaching culture and clear career paths.
Educational Partnerships Manager
Discovery Education
06.2022 - 01.2024
Owned territory growth across top districts in 5 states, targeting school systems with 5K+ student enrollment and generating over $1.3M in pipeline through strategic outreach and stakeholder engagement.
Drove 20% YoY growth in net-new opportunities across Georgia by leveraging funding insights and aligning digital curriculum solutions to instructional initiatives.
Cultivated trusted relationships with Superintendents, Curriculum Directors, and school leaders to accelerate deal velocity and build long-term value.
Averaged $45K deal size with a 29% close rate on qualified district opportunities, outperforming territory conversion benchmarks.
Senior Business Development Consultant
GoHealth
01.2020 - 01.2022
Consistently exceeded sales targets by 120–150%, averaging $60K+ in monthly revenue with a 30%+ conversion rate in a high-volume, full-cycle sales environment.
Conducted 50–100+ outbound calls daily and managed at least 3 on-site presentations per week, uncovering intent quickly and qualifying 12–15 high-quality leads per day.
Maintained 98%+ QA and compliance scores, surpassing regulatory and internal standards while delivering customer-first experiences.
Promoted from SBC I → SBC II in under 12 months for performance, leadership potential, and cross-functional collaboration skills.
Acted as peer mentor and call coach for new hires, contributing to faster onboarding ramp and improved retention.
Inside Sales Representative
TTEC
01.2020 - 01.2021
Sourced and closed new business through outbound and inbound channels, applying solution-based selling techniques to meet quota.
Acted as a liaison between departments, qualifying leads and educating clients to drive engagement and conversion.
Commission Sales Associate
State Farm
01.2019 - 04.2020
Exceeded sales quotas through proactive outreach, customer retention, and cross-selling of insurance products.
Delivered timely, knowledgeable support on claims, coverage, billing, and policy changes while contributing to local marketing efforts.
Sales Development Specialist
Niter Realty
11.2017 - 01.2020
Managed client inquiries and scheduled appointments, consistently exceeding monthly target goals by 105%+.
Conducted market research, implemented follow-up campaigns, and served as the primary sales support for a top-performing agent team.
Education
Bachelor of Science (B.S.) - Secondary Education and Teaching