Kukala Kialain
Dacula,GA
Summary
Management operations expert with a track record of increasing productivity and ensuring efficient task completion. Strong skills in strategic planning, team leadership, and operational enhancement. Demonstrated excellence in communication and problem-solving, leading to effective implementation of business strategies and improved team dynamics.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Store Manager
HOME WORLD BUILDING SUPPLIES
ACCRA , GHANA
01.2024 - Current
- Directed accounting operations while managing departmental budget oversight.
- Facilitated interview processes and selection of new team members.
- Supervised payroll processing for employees and contractors.
- Coordinated comprehensive training programs on sales, inventory analysis, and customer service.
- Generated budget estimates, progress reports, and cost tracking documents.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Directed and negotiated agreements with vendors and suppliers through effective task assignment and clear communication of deliverables.
- Prepared monthly reports on sales figures, expenses, profits.
- Built and established strong partnerships with teams, vendors and contractors.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Project Manager
HOME WORLD BUILDING SUPPLIES
ACCRA, GHANA
12.2022 - 12.2023
- Facilitated meetings with stakeholders to define project requirements and objectives.
- Negotiated resource and material procurement with project stakeholders and suppliers.
- Conducted comprehensive stakeholder engagement meeting to align requirements with project goals.
- Coordinated cross-functional collaboration between electrical and construction managers to establish deliverables.
- Onboarded new Construction Project Manager to enhance team structure and effectiveness.
- Partnered with electrical engineers to finalize electrical schematics and ensure regulatory compliance.
- Approved selections of light fixtures and construction materials following thorough evaluations.
- Instituted weekly synchronization meetings with project leads to monitor progress and maintain schedules.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Conducted periodic inspections of job sites for quality and progress.
- Conferred with project personnel to identify and resolve problems.
Business Development Manager
Gwinnett Place Honda - Atlanta Honda Dealer
Duluth, GA
05.2008 - 11.2022
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Maintained a database of existing customers and prospective leads.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Managed 10 Business Development Representatives, including assigning responsibilities and evaluating individual contributions, dual performance.
- Enhanced service volume 45% by offering skilled support to both new and inactive customers.
- Facilitated implementation of new CRM software through comprehensive team training
- Delivered presentations to senior management and stakeholders to report on progress and results.
Education
Master of Arts - Interior Design
Brenau University
Gainesville, GA05-2011
Bachelor of Arts - Fine Arts
Brenau University
Gainesville, GA05-2011
Associate of Arts - General Studies
Tarrant County College
Fort Worth, TX05-2008
Skills
- Project management
- Visual merchandising
- Employee training
- Team building
- Budget management
- Customer service
- Stakeholder engagement
- Inventory management
- Problem-solving abilities
- Deliverable tracking
- Deadline driven
- Report development
- Agile projects
- Stakeholder relationship management
- Staff management
- Multitasking
- Contract negotiation
- Project recordkeeping
Certification
- Google Agile Certified
Timeline
Store Manager
HOME WORLD BUILDING SUPPLIES
01.2024 - Current
Project Manager
HOME WORLD BUILDING SUPPLIES
12.2022 - 12.2023
Business Development Manager
Gwinnett Place Honda - Atlanta Honda Dealer
05.2008 - 11.2022
Master of Arts - Interior Design
Brenau University
Bachelor of Arts - Fine Arts
Brenau University
Associate of Arts - General Studies
Tarrant County College
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