Summary
Overview
Work History
Education
Skills
Timeline
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KULDEEP KAUR

Kent

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

28
28
years of professional experience

Work History

Supervisor

Amazon
10.2020 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Leader

Sky Chefs
04.2006 - 06.2020
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
  • Cultivated strong relationships with stakeholders, improving overall satisfaction and trust in leadership capabilities.
  • Trained employees on [Product or Service] and assigned duties.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Pharmacy Assistant

DASMESH PHARMACY
01.1996 - 02.2006
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Provided support during immunization clinics, contributing to improved public health outcomes within the community.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacy staff with preparing medications and filling orders.

Education

POST GRADUATE DIPLOMA IN COMPUTER APPLICATION - Computer Networking

TECHNICAL UNIVERSITY
JALANDHAR, INDIA
06.2000

Master of Arts - Economics

PUNJABI UNIVERSITY
PATIALA, INDIA
05.1998

Skills

  • Business Development
  • Process Improvement
  • Strategic Planning
  • Operations Management
  • Staff Management
  • Inventory Control
  • Employee Motivation
  • Processes and procedures
  • Staff Discipline
  • Process Monitoring and Improvement
  • Goal-Oriented
  • Complex Problem-Solving
  • Training and mentoring
  • Team Collaboration
  • Teamwork and Collaboration
  • Decision-Making
  • Relationship Building
  • Active Listening
  • Multitasking
  • Professionalism
  • Excellent Communication
  • Audit reporting

Timeline

Supervisor

Amazon
10.2020 - Current

Leader

Sky Chefs
04.2006 - 06.2020

Pharmacy Assistant

DASMESH PHARMACY
01.1996 - 02.2006

POST GRADUATE DIPLOMA IN COMPUTER APPLICATION - Computer Networking

TECHNICAL UNIVERSITY

Master of Arts - Economics

PUNJABI UNIVERSITY

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KULDEEP KAUR