Kuldeep Kumar
Portfolio Manager
Frisco (Dallas-Fort Worth),TX
Summary
Dynamic and Collaborative Portfolio Manager with 16+ years of experience in program/portfolio management and delivery. Well versed with latest technological developments related to Healthcare Industry. Excellent understanding of various domains like Clinical, Member, Claims and other Operations in healthcare industry. Implemented complex IT programs worth $50+ million in 9 years as portfolio / program manager. Managed 15+ projects/programs in different organization portfolio. Innovative and driven with passion for getting high-quality work delivered in timely manner. Detail-oriented and focused on identifying opportunities for process improvements, cost optimization and value adds. Diligent, forward-thinking and adaptable to ever changing Industry, customer and project needs. Well versed in communicating effectively with technology, executive and business audiences.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Portfolio Manager
CareSource
Dallas, TX
02.2021 - Current
- Provided expert advice on accessing risks at initiation phases of programs, Reduced scope of about $500k with learnings
- Assist in planning process to create Project Charters and business cases, including collaborating with IT leadership, and creating integrated key project milestones
- Integrate continuous improvement and innovation into all projects and programs for assigned strategic pillar
- Partner with EPMO Governance, Enterprise Delivery, Legal (Compliance/Regulatory) and IT teams to ensure compliance, on time delivery and operational readiness of projects/programs for assigned strategic pillar
- Became subject matter expert in assigned strategic pillar
- Supported gathering and prioritization of business and technical requirements for assigned projects
- Periodically conduct review assessing projects, team members, support tools, and artifacts for open collaboration, quality, and adherence to company best practices—coach Enterprise Delivery based on assessment findings
- Identified and implemented risk mitigation strategies, contingency plans, and stakeholder communication
- Assist with rapid resolution or escalation of issues, blockers and hindrances using company best practices
- Control of scope and change
- Demonstrated continuous improvement of project management and service delivery best practices, processes, and tools
- Responsible for resource estimation and optimization, hiring, training, coaching, career and succession planning, completing performance appraisals and disciplinary actions, driving motivation, collaboration, and performance for all direct reports
Project Manager
Aris Global (Pharmacovigilance Product Based Comp)
Mysore, Karnataka, India
07.2020 - 10.2020
- Initiated 2 projects and worked on multiple Request for Proposals with sales team.
- Suggested enhancements to product design that would improve user experience.
- Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
Project Manager
IVY Comptech
Hyderabad, Telangana
06.2020 - 07.2020
- Helped Chief Technology Officer by reworking on huge existing fragmented project plan with 5k+ lines and bring it down to manageable structured plan.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
IT Project/Program Manager
Capgemini (Client: Horizon BCBS Of New Jersey)
Newark, NEW JERSEY
02.2018 - 12.2019
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Worked as Scrum Master for Agile team within project for 18 months. Used JIRA and Confluence for SCRUM Ceremonies.
- Inspired Agile technical projects teams to high levels of performance and quality to provide exceptional business value. Team's velocity increased from 40 points to 60 points in just 6 sprints.
- Report Project status to senior management up to C-Suite level.
- Worked on many operational and process improvement projects as well.
- Developed project plans, Identified Risk and Issues for Project.
- Mentor and oversight peer Project Managers / Scrum Masters.
- Communicate status of projects to all stakeholders in Steering meeting, Level 2 and Level 3 Meetings.
- Prioritize critical path activities to successfully complete projects on time.
- Manage project/program finances including monthly forecast and variance analysis.
- Tracking Schedule, Cost, Scope and take preventive/corrective actions in case of any variance.
- Review of Project Matrix for all projects under portfolio/program.
IT Senior Project Manager
Infosys Limited (Client: Aetna Inc.)
Hartford, CT, Connecticut
12.2011 - 02.2018
- Oversee large portfolio of projects/programs to support teams, report progress and influence positive outcomes for key stakeholders.
- Introduced and implemented IT projects for various application enterprises.
- Proposed and implemented system enhancements to improve performance and reliability of multiple systems
- Managed project elements for multiple initiatives from initial planning to project roll-outs.
- Estimated and Delivered multiple projects in Time & Material Agreement in Waterfall and Agile Methodologies. Used RRC and RTC for SCRUM activities.
- Domain Release Management and Domain Intake Management while working as Release manager and Scrum Master
- Facilitate Initial grooming/requirement gathering sessions
- Participate in Daily Scrum/Product Backlog review, Demo and Retrospective for Agile projects.
- Identify Risks, issues early in cycle and its mitigation plans
- Reporting project health and key matrices to senior management
- Tracking Schedule, Cost, Scope and take corrective/preventive action
- Team development and management.
- Experience in Managed Service Project.
- Contributed into CMMI Level 3 maturity certification for organization.
- Project integration and implementation of 5 large enterprise projects
Software Designer
Royal Bank Of Scotland India Development Center
Gurugram, India, Haryana, India
12.2008 - 11.2011
- Worked closely with other business analysts, development teams of max size 20 and infrastructure specialists to deliver high availability solutions for mission-critical applications.
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
- Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
Software Engineer
Infosys Limited
Pune, India, Maharashtra, India
06.2006 - 12.2008
- Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Conducted regression testing, analyzed results and submitted observations to development team.
- Orchestrated efficient large-scale software deployments, including testing features and correcting code.
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Education
MBA - Information Technology & Systems Management
Narsee Monjee Institute of Management Studies
Mumbai, India 04.2020 - 07.2022
Bachelor of Technology - Electronics And Communications Engineering
AKGEC (Dr. A.P.J. Abdul Kalam Tech. University)
Ghaziabad, UP, India 07.2002 - 06.2006
Skills
Stakeholder and Vendor Management
Technical and Healthcare Business acumen
Enterprise wide implementations
Finance, Forecast and Cost Management
Agile & Waterfall methodology
Excellent problem-solving abilities
Schedule and Resource Planning
End to End Implementation of Strategic Programs
Multi-disciplinary Team Building & Motivating
Customized Software Delivery
Clear, Concise Written & Verbal communication
Vendor Delegation
Epic Payer Platform Implementation
Technology & Tools
- ServiceNow
- JIRA / Confluence
- Microsoft Project / SmartSheet
- ServiceNow PPM (Project Portfolio Management)
- MS Team / WebEx / RingCentral
- Excel, Visio and MS Office Tools
- Guiding Care / MHK / Avalon / NantHealth / TurningPoint / Eviti / Facets / EDI / ACO Hospitals
- Epic Payer Platform / Tapestry
Certification
Project Management Professional (PMP)
Social Network
Linked in - www.linkedin.com/in/kuldeep-kumar-998b6837
Facebook - https://www.facebook.com/kuldeep141
Twitter - https://twitter.com/kuldeepkg1
Timeline
Portfolio Manager
CareSource
02.2021 - Current
Project Manager
Aris Global (Pharmacovigilance Product Based Comp)
07.2020 - 10.2020
Project Manager
IVY Comptech
06.2020 - 07.2020
MBA - Information Technology & Systems Management
Narsee Monjee Institute of Management Studies
04.2020 - 07.2022
IT Project/Program Manager
Capgemini (Client: Horizon BCBS Of New Jersey)
02.2018 - 12.2019
IT Senior Project Manager
Infosys Limited (Client: Aetna Inc.)
12.2011 - 02.2018
Software Designer
Royal Bank Of Scotland India Development Center
12.2008 - 11.2011
Software Engineer
Infosys Limited
06.2006 - 12.2008
Bachelor of Technology - Electronics And Communications Engineering
AKGEC (Dr. A.P.J. Abdul Kalam Tech. University)
07.2002 - 06.2006