Kuldeep Sanadhya

• Experienced Hard & Private Money Lender for both Residential and Commercial Real Estate with a strong track record in developing and managing loan portfolios with primary focus on fix and flip investors loan originations. Proven expertise in relationship building, credit analysis, and loan management. Passionate about helping investors achieve their financial goals and committed to delivering exceptional customer service. Skilled in analyzing financial statements, identifying credit risks, and making sound lending decisions. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Bachelor's degree in Econics with over 15 years of lending experience. Committed to continuous learning and professional development. Accomplishments include generating significant loan growth, reducing delinquency rates, and leading successful cross-functional projects. Developed strong partnerships with other professionals to allow for collaboration and more significant opportunities for growth.
• Established a successful business by identifying market needs and developing innovative solutions.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Led the strategic planning process to define business goals and ensure alignment across all departments.
• Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.

• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Duties included were, meet and greet the customers or prospects on location or over the phone (if they are calling on the phone then bring them to our location first), help them find the right vehicle (which suits their needs and meets their budget).

Running credit applications, presenting deal structure and cost of buying a car, disclosure of interest rates, monthly payments and take trade-ins. Get the commitment to do business at the moment on particular affordable numbers and then re-present the paperwork to management to deliver the vehicle and begin a new relationship.

Extremely competent on effective closing and overcoming almost any objections.

Effective phone skills in customer service, setting up appointments and taking care of any disputes.

Prospecting outside of the dealership to close sell and keep an instant contact with sold clients to get repeated and referral business. Sold over 600 cars since start date in 2005.

Top salesperson 4 times and top producer for gross sales 3 times in 2005. Top salesperson 6 times and top producer for gross sales 4 times consecutively in 2006.

My CSI (customer satisfaction index) score was 98 in 2005 and 99 in 2006. Over 2 years certified sales consultant with Daimler Chrysler.