Kultumi Conteh
Riverdale Park,MD
Overview
3
3
years of professional experience
Work History
Student Police Aide
University of Maryland Police Auxiliary
College Park, MD
02.2024 - Current
- Observed, reported, and documented violations of law or policy.
- Provided crowd control at public events.
- Responded to calls for service from the public which included jumpstarts, escorts, and lockouts.
- Patrolled areas to ensure the safety of buildings, blue lights for emergencies, and persons around the campus area.
Shift Leader
Panda Express
Capitol Heights, MD
05.2021 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed the accuracy of daily sales reports before submitting them to management for review.
Education
Bachelor of Arts - Criminology And Criminal Justice
University of Maryland - College Park
College Park, MDSkills
- Intermediate Spanish
Timeline
Student Police Aide
University of Maryland Police Auxiliary
02.2024 - Current
Shift Leader
Panda Express
05.2021 - Current
Bachelor of Arts - Criminology And Criminal Justice
University of Maryland - College Park