KULWINDER KAUR
Glen Oaks
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Analyst
Innayah Services Inc.
03.2021 - Current
- Researched IT advancements and system automation, enhancing business operations
- Provided actionable insights and recommendations to senior leadership for strategic decisions
- Identified business requirements, recommending system upgrades and improvements
- Ensured clear communication between stakeholders and users to align needs and expectations
- Managed resources and timelines to meet project deadlines and deliver high-quality outcomes
Administrative Manager
Singh & Company
01.2018 - 01.2021
- Contact underwriter and submit forms to obtain binder coverage
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Manager of Operations
Big Apple Insurance
07.2016 - 01.2018
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Administrator
SPS Apollo Hospital
12.2014 - 11.2015
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Managed onboarding and offboarding of employees.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Completed reports detailing network and systems performance and downtime issues.
Administrative Manager
Oxford Hospital
09.2014 - 11.2014
- Implemented process improvements by identifying inefficiencies within existing systems and proposing targeted solutions.
- Collaborated with cross-functional teams to streamline workflow and ensure timely completion of projects.
- Streamlined administrative processes by implementing new project management tools and techniques.
- Coordinated with various departments to gather data, analyze information, and report findings for informed decision-making in project planning stages.
Administrative Officer
Globe Multispeciality Hospital
01.2014 - 07.2014
- Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
- Established strong relationships with key stakeholders, ensuring alignment on goals and priorities.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping
Administrator
SGL Charitable Hospital
09.2012 - 12.2013
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Created contacts with community organizations to obtain commitments to support volunteer program through contributions and volunteer hours.
- Worked closely alongside other staff members during major fundraising events which resulted in increased participation from both volunteers and donors alike while also raising overall revenue generated.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Education
Master of Business Administration (MBA) -
New England College
Henniker, New Hampshire01.2023
Master of Healthcare Administration -
Washington University of Science and Technology
Vienna, Virginia01.2021
Bachelor in Physical Therapy Administration -
Guru Nanak Dev University
Amritsar, Punjab01.2015
Skills
- Decision-making
- MS Excel
- Time management
- Data research and validation
- Critical thinking
- Continuous improvement
- Analytical thinking
Certification
- Google Data Analytics Professional Certificate, 2024
- Foundations: Data, Data Everywhere, 2024
- Ask Questions to Make Data-Driven Decisions, 2024
- Prepare Data for Exploration, 2024
- Analyze Data to Answer Questions, 2024
- Share Data Through the Art of Visualization, 2024
- Data Analysis with R Programming, 2024
- Google Data Analytics Capstone: Case Study Completion, 2024
Timeline
Analyst
Innayah Services Inc.
03.2021 - Current
Administrative Manager
Singh & Company
01.2018 - 01.2021
Manager of Operations
Big Apple Insurance
07.2016 - 01.2018
Administrator
SPS Apollo Hospital
12.2014 - 11.2015
Administrative Manager
Oxford Hospital
09.2014 - 11.2014
Administrative Officer
Globe Multispeciality Hospital
01.2014 - 07.2014
Administrator
SGL Charitable Hospital
09.2012 - 12.2013
Master of Healthcare Administration -
Washington University of Science and Technology
Bachelor in Physical Therapy Administration -
Guru Nanak Dev University
Master of Business Administration (MBA) -
New England College
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