Kuma Lund

• Developed new training programs to address performance and knowledge issues.
• Recommended changes to company culture to improve safety and meet changing demands.
• Verified monthly practice of fire drills for every work shift.
• Recognized, documented and advised on removal of hazards.
• Provided instructions to staffers during fire drills and emergency evacuations.
• Conducted investigations into incidents and reported on findings.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Updated account information to maintain customer records.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Answered product and service questions, suggesting other offerings to attract potential customers.
• Recorded account information to open new customer accounts.

Opened the kitchen each morning.

Turn on all kitchen equipment

Pull all frozen items needed.

• Stocked condiments, beverages and plates for diners.
• Greeted visitors, answered questions and accepted payments.
• Made food according to standard recipes with requested changes for customer satisfaction.